El Merkado Tours

The staff was amazing. So attentive and seemed happy to be working there. There was plenty of staff in the right place to assist with whatever we needed. The room was clean and comfortable. The A/C worked great and was a welcome relief from the warm weather. There were plenty of lounge chairs by the pool and the pool was clean. It was a great stay and I will be coming back!

Pool was cold, furniture dated and food quality for room service is poor

We booked the 2 bedroom suite with ocean view. Unfortunately there’s construction blocking the gorgeous view. It can initially be seen in their lobby. We couldn’t enjoy the balcony and plunge pool. The staff was accommodating enough to change our rooms but it was still the same view. Their rooftop pool will eventually have a building blocking their view depending on how high it’ll get built. Aside from that, the resort is very nice and the staff are very friendly!