“I was really looking forward to staying at Winery Hotel 1870, but sadly, I couldn’t make it because a close family member passed away unexpectedly just before my trip. It was a heartbreaking and chaotic time for my family, and I reached out to the hotel a bit later than planned to explain the situation.
While I completely understand that cancellation policies exist, I was hoping for a little understanding or flexibility given the circumstances — even a small gesture such as a partial refund,……
“10 out of 10. The room is very clean, the equipment is new and comfortable. Especially all the staff are very kind, friendly and helpful. This is the most comfortable hotel I have ever stayed in Greece, I would definitely recommend it to everyone visiting Fira as long as they don't mind the lack of views.”
“The view is stunning, directly facing the sea. The location is nice, quite close to the bus station and shops nearby. The family room is a beautiful, big and clean cave house. The bed is very comfortable. But there is a long sloping stairs. Fortunately the staff helped us to take the luggages. We had our breakfast at the hotel restaurant. The sea view is also perfect! The breakfast is hearty and delicious. Most importantly the chef is handsome and caring. Thank you for leaving us happy memories……