“I was really looking forward to staying at Winery Hotel 1870, but sadly, I couldn’t make it because a close family member passed away unexpectedly just before my trip. It was a heartbreaking and chaotic time for my family, and I reached out to the hotel a bit later than planned to explain the situation.
While I completely understand that cancellation policies exist, I was hoping for a little understanding or flexibility given the circumstances — even a small gesture such as a partial refund,……
“Beautiful property, but not the peaceful retreat we expected
The property is beautiful and centrally located in Fira, with easy access to transportation and excursions. It was clean, the staff were responsive, the breakfast was amazing, and the serving staff were wonderful. The view from our suite was absolutely unreal.
Unfortunately, the experience did not match the hotel’s own description of a “hybrid retreat.” The hotel says, “The sounds echo the island’s pulse,” and describes the property……
“Unbeatable caldera & sunset view. Can't find the place better than Smaro Studios with this price range. Warm service. Different kind of fruits, wine, bread & wealthy breakfast. We would like to stay longer.”
“Perfect experience at Athina Luxury Suites. A stunning view at Fira with private shots of sunset. Staffs are very friendly and helpful, certainly making our stay a worthwhile and memorable one!”