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Overview of Hilton Florence Metropole Hotel

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Featured Image
Flat-screen TV
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
View from Room

Hilton Florence Metropole Hotel

4 out of 5

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationPorta Romana6 min drive
    Popular LocationTribunal of Florence10 min drive
    AirportFlorence (FLR-Peretola)10 min drive
    Popular LocationCascine Park16 min drive

Choose dates to view prices

Junior Suite, 1 King Bed (Family)

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Room

4.4/5 guest room rating
  • 269 sq ft
  • Hill view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, City View

4/5 guest room rating
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Twin Room, Business Lounge Access

5/5 guest room rating
  • 269 sq ft
  • Hill view
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed

5/5 guest room rating
  • 269 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

4.6/5 guest room rating
  • 269 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

5/5 guest room rating
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Twin Room, City View

3.6/5 guest room rating
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

About this area

Florence

Located in Florence, Hilton Florence Metropole Hotel is in the business district and near the airport. Basilica of Santa Maria Novella and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Pitti Palace and Fortezza da Basso. Looking to enjoy an event or a game while in town? See what's happening at Nelson Mandela Forum or Stadio Artemio Franchi.
Popular Location

What's nearby

  • Porta Romana - 6 min drive
  • Tribunal of Florence - 10 min drive
  • Cascine Park - 16 min drive
  • Basilica of Santa Maria Novella - 16 min drive
  • Pitti Palace - 19 min drive

Getting around

  • Porta al Prato Station - 6 min drive
  • Cascine Station - 7 min drive
  • Peretola Airport (FLR) - 8 min drive

Restaurants

  • Luci Della Citta — 1 min walk
  • Il Terzo Cerchio — 3 min walk
  • L’Aragosta — 3 min drive
  • Pizzaman — 3 min drive
  • Laquale — 4 min drive

About this property

Hilton Florence Metropole Hotel

Suburban hotel with restaurant and 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a spa tub, and a 24-hour business center are onsite. All 212 soundproofed rooms feature WiFi and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include wired Internet and refrigerators.
Hilton Florence Metropole Hotel offers 212 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a spa tub and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 15 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 10.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 12 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Spa services
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • In-room massage
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 1 2020 to January 17 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Up to 75 lbs
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 30 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 12 per person (approximately)
  • Fee for in-room wireless Internet: EUR 15 per day (rates may vary)
  • Fee for in-room wired Internet: EUR 15 (rates may vary)
  • Self parking fee: EUR 10.00 per day
  • Pet fee: EUR 30 per pet, per stay
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Florence Hilton Metropole
Florence Metropole
Florence Metropole Hilton
Hilton Florence
Hilton Florence Metropole
Hilton Metropole Florence
Hilton Metropole Hotel Florence
Metropole Florence
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole
Hilton Florence Metropole Hotel Hotel
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole Hotel Hotel Florence

Frequently asked questions

4.1
Very Good
Rating 5 - Excellent. 365 out of 901 reviews
5 - Excellent 41%
Rating 4 - Good. 360 out of 901 reviews
4 - Good 40%
Rating 3 - Okay. 110 out of 901 reviews
3 - Okay 12%
Rating 2 - Poor. 48 out of 901 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 901 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
My sister and I stayed for 3 nights we braved coming with the outbreak in Italy. We had to share a tiny cramped bedroom and there was only us and two couples in the hotel they were 90 per cent down on bookings no shows I asked for an upgrade was told flat no the hotel was empty . The health club again was empty but to use it was 12 euros surely they could of given that as a gesture of goodwill. The breakfast was stale and heated up as was not going to cook fresh and wanted to use up what they had ordered. The shuttle service is a pain miles from Florence you are stuck in the middle of nowhere no restaurants the hotel restaurant is so exspensive. So no I would not recommend this hotel as all they care about is your money how to make it . Never go back no hand sanitizers in rooms or around hotel considering how bad the outbreak in Italy.
Stayed 3 nights in Mar 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great facility and staff!
Stayed 3 nights in Sep 2019

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel and friendly staff as A CEO of a luxury transport company it was 5 star
Stayed 2 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located about half way between the airport and the city center (6 km), parking was not an issue and the hotel provided a great shuttle service to and from both.
Stayed 3 nights in Jan 2020