Ratings based on 832 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Great resort within walking distance to everything

Posted Aug 28, 2015
Great hotel/resort! Friendly staff and super clean rooms! Writhing walking distance to everything in Key West! Will definitely recommend this hotel resort and will stay there again on our next trip!
4 out of 5
Recommended
for Everyone
by A verified traveler from cocoa beach, Fl

Great location, wonderful staff. Sugar aunts thoug

Posted Aug 27, 2015
Location is perfect.. Park your car and walk mostly everywhere. Staff are friendly and very helpful.. Water sports available. The only problem I had was the sugar aunts in the room. Few of them but very noticeable and can't leave food out. TV sucked. Not clear picture and nothing much to choose from on a rainy day. Overall is good
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2015
One of the best hotels I have ever stayed in :) I would recommend it to anyone
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Tx

Nice Resort in a perfect location.

Posted Aug 21, 2015
More than anything I loved the the location of this hotel. The private beach is nice and the hotel is just minutes from Mallory and Duval. The staff was awesome!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2015
Pros: Customer Services
Location: Great places to eat and entertainment
nice area. Great customer service. I enjoyed everything, Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

really relaxing

Posted Aug 18, 2015
Pros: Clean rooms and a place to get coffee every morning. The staff usually allowed me to get it for free!!!!
Cons: The shor restaurant needed a few more waiters when we went to dinner. It didn't come off as gourmet as adevertised.
Location: Anything you can ask for
This is the fourth time we have stayed there and we have enjoyed every time. People are friendly and it is close to everything we like to do.
3 out of 5
Recommended
for Everyone
by A verified traveler from mccoy

Nice clean place

Posted Aug 10, 2015
Great until check in and check out check in took forever they couldn't find us then check out was hit with a 25 dollar a day resort fee that I was not informed about at all when checking in or making the resorvations was not at all please about this we already paid a premium price for our stay
5 out of 5
Recommended
for Everyone
by A verified traveler from New England

Great Hotel - Our Family Vacation

Posted Aug 7, 2015
Pros: Location, size of room, helpful and great staff, cleanliness. Restaurant was very accommodating in preparing our fish we caught during fishing trip.
Cons: Bigger and deeper pool. A little better room rate in the summer (off season very hot).
Location: Great location - walking distance to most attractions. Other attractions can be reached by trolley, which is nearby.
We stayed for 5 nights - we loved our stay. Lots to do. Visited most tourist attractions, including catamaran for snorkeling and a fishing trip.
5 out of 5
Recommended
for Everyone
by A verified traveler from Thibodaux, LA

Great hotel! Convenient location.

Posted Aug 5, 2015
Pros: Nice amenities and facility. Staff made the stay enjoyable.
The hotel was really nice and a clean. The staff was very friendly and helpful. It is located near all the activities and attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly & conveniently located hotel

Posted Jul 25, 2015
Pros: The staff was very nice & very accommodating. Everything very relaxed. Great location for sunset!
Cons: The pool could be bigger, especially that there really isn't any beach. The beach is very rocky and difficult to get into. A coffe shop/cafe.
Location: Very conveniently located to the harbor walk wth restaurants and front street.
Comfortable and clean accommodations. Friendly and helpful staff. Great room service. Shorrs restaurant great food and attentive service. Beautiful Sunset ! Unfortunately can have a bigger pool and better beach. It was an overall very nice experience.