Fort Jay Tours

Amazing Hotel, perfect location, great shopping and restaurants nearby for sure I will go back again

Room was clean, there were many flaws but great for a room to sleep in. Staff were nice but could be more attentive. The hotel is quite run down, patches of carpet ruined, bathroom had black mould and the air con has many issues. Maintenance man came up to help me with my air con after it started making an unusual sound but he couldn’t speak English so there was a barrier there and problem was unresolved. It soon sorted itself the next day but slept the night without air con and in 25 degree heat, was not ideal. Really strong sour smell coming from reception and lobby area, very off putting but thankfully it does not transfer to the rooms. Great location and accessible to many different attractions and food places and easy to locate to and from the subway. It is a very safe and secure hotel, great for a solo traveler (especially female!), the area surrounding the hotel is quite clean, quiet in the evening and overall very safe. On the whole, it is very basic and gets the job done if you’re not asking for much. Rooms have their own iron + hairdryer which is excellent. Very expensive for what it is, but overall, decent enough for New York!