“I made a reservation for this hotel, they had my reservation but they were overbooked so I did not have a room. Front desk worker did not apologize and blamed Expedia. Horrible!!!”
“Paid for the double Queen suite which is supposed to accommodate 4 people, there was only 2 towels and 1 wash cloth available, they do not provide coffee makers or any kind of cups, no ice bucket to collect . Basically only the bare essentials are met and even that’s scampi”
“everything was good but certainly not excellent. The breakfast was okay but the orange juice wasn't working properly, it was very watered down. I spoke with the lady working the breakfast area and she said there was nothing she could do about it. I thought that was rude and for what I paid for the room, unacceptable. The rest of the breakfast was just okay at best. The room itself was clean and quiet and it was about what I expected.”