Francestown Chalets

"It took me 3 trips to my room on the 3rd floor before my room keys would work. The front desk staff was arguing about who would let me in my room as I stood in the lobby for 15 minutes. After a long day of driving, I just wanted to get to my room and relax. The ac unit did not work in my room and was extremely hot and uncomfortable. most channels on the tv did not work. The hotel, and my room itself were pleasant and clean. The breakfast was good with a decent variety."

"We were just there one night but we really enjoyed the location along the river. We walked along the water then to a delicious local restaurant."

"Need to keep grounds cleaner. Need to monitor pool. Loud, out-of-control pre-teen kids unattended at pool."

"Room was clean and breakfast was great"

"Unfortunately, this property did not have room service breakfast despite all the websites and their own materials that you're provided when you get there claims. We had specifically chosen the hotel to do a fun room service breakfast and found out that "oh no, we don't do that in the morning". I know it seems like a minor thing - but we had picked this hotel for that reason, so to not have it was very disappointing. The hotel overall was not worth the cost given that it didn't have the element we wanted. The pool was also a bit lackluster and in rough shape. The room itself was clean, but we could have had a better experience for less in the area."

"I wish they went back to everyday house keeping. Everything else was great."

"I had an easy check-in and check-out experience. The room was comfortable, clean, and quiet! I've already recommended this hotel to someone else, and will stay again next time I need accommodations in the area."

"The floors in the room were dirty, especially underneath the bed. There were leftover cookies under it."

"Perfect for a quick weekend trip"