“We have absolutely NO problem with our Host. Once contacted, he took care of our problem immediately. Our problem? The messaging system for Vrbo was down and we were unable to get the door code. When I called the help line, I get someone who speaks very accented English. He first tells me that we have to wait 2 to 3 hours for a system repair! I told him 2 to 3 hours was not acceptable. It became 2 hours....again told unacceptable. Each time he places me on hold for 2-3 minutes. The next……
“We have absolutely NO problem with our Host. Once contacted, he took care of our problem immediately. Our problem? The messaging system for Vrbo was down and we were unable to get the door code. When I called the help line, I get someone who speaks very accented English. He first tells me that we have to wait 2 to 3 hours for a system repair! I told him 2 to 3 hours was not acceptable. It became 2 hours....again told unacceptable. Each time he places me on hold for 2-3 minutes. The next……
Paulette H.