“Cleaning staff could do a better job. Dried blood on the comforter, garbage bag left outside our patio door, we were never told they didn’t service the rooms so no fresh towels for three days.
Breakfast was your typical fare bagged eggs,,waffles and yogurt. They did however have homemade cinnamon rolls.
Shower looks pretty new but it had rust on it.
Don’t stay by the breakfast room. Super noisy.”
“The room smelled moldy. We booked the room through Expedia but when we checked in the hotel wanted an additional $30 with no explanation for the additional cost. We were tired from driving all day so just paid it. The TV in our room did work. The staff attempted to fix the tv but were unsuccessful. They reluctantly moved us to a different room but we had to insist. The coffee served in the lobby was obviously instant coffee and the free breakfast was OK.”
“Our room’s carpet was extremely dirty—after walking on it, the bottoms of my feet actually turned black. We also had ongoing issues with our key cards and had to have them reactivated every day of our stay, which was very frustrating.
Housekeeping service was not provided daily, and we were told that we needed to request it when we wanted our room cleaned. We requested that our room be cleaned and that we receive fresh towels, but no one came that day. We had to ask again, and housekeeping……