“‘Additional Hotel charges’
On check in, the front desk staff informed me of ‘additional charges’ that were outstanding. I verified via Expedia that i was already charged and paid in full prior to check in. The manager was contacted and they proceeded to inform me that if i did not pay that additional charges I would not be allowed the check in. These charges they claimed was the normal policy of the hotel, the Expedia charges were to Expedia and I was to pay additional hotel charges. Also, they……