“The customer service was very on point and the staff both at service desk and restaurants were eager to serve us and more than welcoming and friendly. Will recommend this hotel to others.”
“This place is where people pay nightly to come with women or men. It’s a motel. They have a $300 TT pass for the day and the building was terrible the facility the whole surround in everything is terrible is degrading. I believe that Expedia shall not entertain the Alecia‘s palace anymore. It’s false advertisement. It’s not up to the standard at least for me. I like standard like where I’m staying in book reef right now where I’m gonna stay in the Hyatt K-pop hotel that kind of standard it’s not……
“I would not recommend this hotel based on my experience and, in particular, the way my family and I were treated by the hotel management Nekeisha who is rude, dismissive, unprofessional and lacks empathy.
I traveled to Trinidad and Tobago with my family because we were there to attend a funeral. This was already an extremely difficult and emotional time for us. After returning to the hotel on Friday , August 28, we were shocked to discover that our belongings had been packed up and removed from……
“24 HOUR SECURITY, TO ME EVERY THING IS ON POINT, THE STAFF IS ALWAYS HELPFUL, THE ROOMS ARE ALWAYS CLEAN, GO AROUND THE CORNER YOU CAN EAT, HAM, LAMB, JAM.TAKE IN A LITTLE STEEL PAN SILVER STARS STEEL ORCHESTRA IS ON THE AVENUE, MOST OF ALL THE PRICE IS RIGHT, ITS IN EXPENSIVE”