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Wish Serrano Resort

5.0 star property
Luxury hotel with 4 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Wish Serrano Resort

Indoor pool, outdoor pool, sun loungers
Front of property - evening/night
Junior Suite, Balcony | 1 bedroom, premium bedding, minibar, in-room safe
Reception
4 restaurants, breakfast, lunch, dinner served; barbecue
At Wish Serrano Resort in Gramado Centro, enjoy family-friendly luxury with entertainment. Pocahy Zen Spa offers body scrubs, and activities include archery and volleyball. Four restaurants serve breakfast buffets and BBQ. The property features live shows and free WiFi.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Bar
  • Parking available
  • Gym

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premier Room, Balcony

Premier Room, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Premier Room, Balcony

8.6 out of 10
Excellent
(11 reviews)

Highlights

Balcony or patio
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
Premium bedding
Separate bedroom
Bathrobes
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Room, Annex Building

Standard Room, Annex Building | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, Annex Building

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Balcony

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
Premium bedding
Separate bedroom
Jetted bathtub
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
Premium bedding
Separate bedroom
Jetted bathtub
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Premiere

Premiere | 1 bedroom, premium bedding, minibar, in-room safe

Premiere

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, minibar, in-room safe

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 355 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
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About the neighborhood

Map
Av das Hortensias, 1480, Gramado, RS, 95.670-138

What's nearby

  • Rua Torta - 1 min walk - 0.0 miles
  • Gramado Central Avenue - 1 min walk - 0.1 miles
  • Gramado Covered Street - 6 min walk - 0.4 miles
  • Mini Mundo - 6 min walk - 0.4 miles
  • Black Lake Park - 17 min walk - 0.9 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 85 min drive

Restaurants

  • ‪Cantina Pastasciutta - ‬4 min walk
  • ‪Maggiore Lounge e Bar - ‬2 min walk
  • ‪Garda Restaurante - ‬2 min walk
  • ‪Forneria di Como - ‬2 min walk
  • ‪Quiero Cafe - ‬3 min walk

About this property

Wish Serrano Resort

Luxury family-friendly hotel near Gramado Covered Street
You can look forward to a free breakfast buffet, a poolside bar, and concerts and live shows at Wish Serrano Resort. Indulge in a manicure/pedicure, a facial, and a body treatment at Pocahy Zen Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and barbecue. Enjoy the gym, as well as activities like basketball, archery, and volleyball. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool, along with sun loungers
  • An outdoor tennis court, valet parking (surcharge), and supervised childcare (surcharge)
  • 1 meeting room, a porch, and luggage storage
  • Tour/ticket assistance, concierge services, and a billiards/pool table
  • Guest reviews say great things about the helpful staff
Room features
All 268 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning.
Other amenities include:
  • Jetted tubs, free toiletries, and hair dryers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Similar properties

Front of property

Buona Vitta Gramado Resort & Spa by Gramado Parks

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
9.2 out of 10, Wonderful, 796 reviews
$119 nightly
The price is $122
Nov 24 - Nov 25
Total with taxes and fees
Buona Vitta Gramado Resort & Spa by Gramado Parks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (BRL 45 per day)

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Forneria di Como
  • Garda
  • Maggiore Lounge e Bar
  • The Grill

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 11,119 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 135.60 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 45.00 per day
  • Pet fee: BRL 135.60 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Serrano Convenções
Serrano Convenções Gramado
Serrano Resort
Serrano Resort Convenções
Serrano Resort Convenções Gramado
Wish Serrano Resort Gramado, Brazil
Serrano Hotel Gramado
Wish Serrano Convention
Wish Serrano Convention Gramado
Wish Serrano Resort Convention
Wish Serrano GJP Hotel Gramado
Wish Serrano GJP Hotel
Wish Serrano GJP Gramado
Wish Serrano GJP
Serrano Resort Convenções SPA
Wish Serrano Hotel Gramado
Wish Serrano Hotel
Wish Serrano Gramado
Wish Serrano
Wish Serrano Resort Convention Gramado
Wish Serrano BY GJP
Wish Serrano
Wish Serrano Resort Hotel
Wish Serrano Resort Gramado
Wish Serrano Resort Hotel Gramado

Frequently asked questions

Does Wish Serrano Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Wish Serrano Resort?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Wish Serrano Resort on Nov 24, 2025 start from $132.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wish Serrano Resort pet-friendly?

Yes, Wish Serrano Resort allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 135.60 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Wish Serrano Resort?

Valet parking is available for BRL 45.00 per day.

What time is check-in at Wish Serrano Resort?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wish Serrano Resort?

Check-out is at noon.

Where is Wish Serrano Resort located?

This family-friendly Gramado hotel is located on a lake, within a 10-minute walk of Rua Torta and Gramado Covered Street. Gramado Tennis Club and Igreja do Relogio are just steps away.

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Reviews

Wish Serrano Resort Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 658 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

Reviews

8/10 Good

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 6 nights in Jul 2025

8/10 Good

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Well located within easy walking distance of the main street. Please stop offering a facilities tour with the excuse of selling "vacation club", "time-share", and similar products to guests just arriving after check-in.
Stayed 1 night in Jan 2025

4/10 Poor

Gabby

Liked: Amenities
From being hustled for a free “gift” aka timeshare presentation, which I assumed was the VIP perk into no room upgrade, having a card key door that took easily a good 5 minutes to open, and emphasis on quantity not quality of the experience, I would never go back
Stayed 1 night in Sep 2024

4/10 Poor

sharmila

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This time I was very disappointed with the staff and room, and how unwilling the staff was to help and how the room staff talked to us and how they( within themselves in our room and in front of us would talk about their shift hours, how it was time to go home, how they wouldn't stay overtime and how it was up to the management to find another staff for those times.
Stayed 5 nights in Mar 2025

10/10 Excellent

Katia

Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
O quarto estava muito quente , pedimos para desligar a calefação mas ficou quente igual
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2025

10/10 Excellent

Gustavo

Stayed 4 nights in Jul 2025

4/10 Poor

Georgeana

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Descaso com hóspede

Fiquei hospedada com minha filha desde segunda(14/07) até sábado (19). Desde o dia que cheguei necessitei solicitar alguns serviços basicos( tv sem funcionar,dispenses de sabonetes sem funcionar, ausência de amenities e , principalmente, duchas higiênica c temperatura muito alta, sem água fria) Solicitei conserto dessa ducha quatro dias seguidos, só fui atendida dia 17/07) porém, apesar do técnico ter vindo ao quarto, o problema persistiu . Em 18/07 um técnico retornou ao apartamento porém mais uma vez não conseguiu resolver o problema! Acredito que,um hotel categoria 5 estrelas, já que não consegue resolver o problema, deveria ter trocado nosso quarto ainda no primeiro dia! Enfim, minhas férias já encerraram e levei uma impressão muito ruim do Wish Serrano resort!
Stayed 5 nights in Jul 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delícia de hotel!

O hotel é lindo! Muito aconchegante, atendimento impecável e café da manhã delicioso. Localização incrível.
Stayed 2 nights in Jul 2025

6/10 Okay

Marco

Stayed 3 nights in Jul 2025

10/10 Excellent

RODOLFO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Fabio

Stayed 3 nights in Jun 2025

8/10 Good

Gretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo hotel em Gramado

Hotel bem localizado em Gramado, bem confortavel. Recomendo
Stayed 6 nights in Jul 2025

6/10 Okay

Pedro Henrique

Liked: Cleanliness, staff & service, room comfort
Essa foi a segunda vez que nos hospedamos no wish. Dessa vez reservamos um apartamento no anexo. No primeiro dia, teve muito barulho nos corredores e apartamentos superiores até depois do permitido. Uma sugestão é ter mais funcionários no controle do anexo, porque também há a livre entrada de qualquer pessoa no complexo, sem identificação e com isso, pouca segurança. O café é o ponto forte do hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

SILVAVA

Stayed 3 nights in Jun 2025

10/10 Excellent

PAULO ROBERTO DE

Stayed 1 night in Jun 2025

10/10 Excellent

Graziela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

LINA

Liked: Cleanliness
Disliked: Staff & service
O café da manhã foi de baixa qualidade. A saduicheira estava MUITO suja, não é limpa há muito tempo, no geral o local não oferece conforto, é barulhento e o alimento servido deixa muito a desejar.
Stayed 3 nights in Jun 2025

8/10 Good

Rafael

Stayed 3 nights in Jun 2025

10/10 Excellent

Camila

Stayed 4 nights in Jun 2025

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