Homewood Suites by Hilton Grand Rapids Downtown

Photo gallery for Homewood Suites by Hilton Grand Rapids Downtown

Primary image
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Homewood Suites by Hilton Grand Rapids Downtown

Homewood Suites by Hilton Grand Rapids Downtown

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
161 Ottawa Avenue N.W., Grand Rapids, MI, 49503

Explore the area

  • Popular LocationDeVos Performance Hall4 min walk
  • Popular LocationVan Andel Arena6 min walk
  • Popular LocationGerald R. Ford Museum8 min walk
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)20 min drive

Choose dates to view prices

About this area

Grand Rapids

Located in Grand Rapids, Homewood Suites by Hilton Grand Rapids Downtown is in the city center. Heritage Hill Historic District and Voigt House Victorian Museum are local landmarks, and some of the area's attractions include Van Andel Museum Center and Public Museum of Grand Rapids. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or LMCU Ballpark.

What's nearby

  • Grand Rapids Art Museum - 3 min walk
  • La Grande Vitesse - 4 min walk
  • DeVos Performance Hall - 4 min walk
  • Van Andel Arena - 6 min walk
  • Gerald R. Ford Museum - 8 min walk

Getting around

  • Grand Rapids Station - 17 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

About this property

Homewood Suites by Hilton Grand Rapids Downtown

3-star Grand Rapids hotel in Downtown Grand Rapids, walk to DeVos Performance Hall
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a snack bar/deli, and a coffee shop/cafe are onsite.
Homewood Suites by Hilton Grand Rapids Downtown offers 110 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 39-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 33 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free reception (select days)
  • Coffee/tea in common area(s)

Restaurants on site

  • Lew's on Two
  • Waters View

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 39-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

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Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered self parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Homewood Suites Hilton Grand Rapids Downtown Hotel
Homewood Suites Hilton Grand Rapids Downtown Hotel
Homewood Suites Hilton Grand Rapids Downtown
Hotel Homewood Suites by Hilton Grand Rapids Downtown
Homewood Suites by Hilton Grand Rapids Downtown Grand Rapids
Homewood Suites Hilton Hotel
Homewood Suites Hilton
Homewood Suites Hilton Rapids
Homewood Suites by Hilton Grand Rapids Downtown Hotel
Homewood Suites by Hilton Grand Rapids Downtown Grand Rapids

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 653 out of 976 reviews
5 - Excellent 67%
Rating 4 - Good. 222 out of 976 reviews
4 - Good 23%
Rating 3 - Okay. 53 out of 976 reviews
3 - Okay 5%
Rating 2 - Poor. 31 out of 976 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 976 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great guest service
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Downtown close to everything night life and events
Stayed 2 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, staff awesome, only down side was that the A/C fan was extremely noisy. Didn’t wake me up at night but definitely knew when it was running
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room had AC issues. The front desk staff went out of his way to accommodate. He found a room for us with working AC. Wonderful stay. Will visit again.
Stayed 1 night in Jun 2022

2/5 Poor

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Parking garage elevator wasn’t working, which made it hard for My mom to get in and out using the stairs. Bartender was the most unpleasant person I have been around, actually treated me like a criminal. Room keys didn’t work as they checked us out between days. Manager had to recheck us in and I was late for my client meeting dealing with it as I couldn’t get out of the parking garage if my key didn’t work. I paid extra to park and come in and out. The breakfast staff was wonderful and welcoming. Most front desk staff were helpful, but I am Not sure if they truly know what they are doing. There are other hotels in the area that are just as close to the Rosa parks circle and swing dancing that are less expensive. I will not stay here again.
Stayed 2 nights in Jun 2022