Search Inns in Grand Rapids

"When we got to the hotel, they didn’t have the room I paid extra for, when I entered the room the gave me the beds were messy, someone used the bathroom in it, it wasn’t the room I paid for or needed, the hallway had trash stacked up next to the elevator, when I returned to the front desk to discuss my concerns and issues, they told me they didn’t have the room I booked on like, and they would try to find me something similar, it was false advertisement, I had to call hotels.com and sit on the phone with them for 1 1/2hrs to try and get my money back! They only gave back $57 and called it a night! The worse stay I had in all my travels."

"Coffee"

"Clean room and courteous staff."

"Yes"

"The room was not as clean as it should be. There were stains on the bedding (not the inner bedding). There were cobwebs in the corners of the room. The room did not have a fresh smell. The bathtub did not drain properly/easily. The room lamps/furniture just need some updating. It wasn't a terrible stay. I just don't think I would return. "

"Close to everthing"

"Parking is enough, if u have a truck they got some for ur truck, too. But i preferred keeping my truck at the truck stop, cuz of the other people who were staying there, just thought it was safer that way. But they do offer truck parking for free. And if u staying more than one day, you gotta ask fresh towels yourself, cuz they wouldn't offer. And its gotta be after 9 am, cuz manager locks the towel cabinet and front desk cannot access to it. I just had to wait from 730 am til 9 to take a shower. I thought they had coffee maker in the room, but there wasn't any. They offer coffee during breakfast time."

"If you like the smell of armpits and dirty beds, this is the hotel for you. "

"The room was clean and the staff at check in was friendly. There are plenty of restaurants close to the property as well. The pool area was clean but it smelled really musky and had very little chlorine smell. Pool houses usually have more chlorine smell than mold or musky smells. Also, the area outside the hotel was in dire need of mowing and trimming. "