“The room was dirty. Especially the bathroom. Puke and spit all over the wall next to the toilet. Make-up and blood on the walls, dirt and bugs behind the toilet. Clothes from someone previous was left behind shoved under the open bottom vanity.
Trash left in the drawers. I took pictures and tried to get a refund through Expedia and was denied. They would not even take my pictures. Extremly disapointed.”
“Pool was temporarily closed and the weather was 104’ Ice Machine was making loud noise gurgling sounds on the 3rd floor . Elevators out on Tuesday had to walk down the stairs in our dress clothes. Then Wednesday night we took the elevator up to the third floor . It went to the 4th floor and stopped. We were stuck in the elevator for 30 minutes. No one answered the alarm or the emergency call button. Had to call 911 and the Firefighters had to get us out .”
“I LOVED my spacious room- it was so relaxing! The shower stall was a little small, and definitely fits one person only. The breakfast was individually packaged AM sandwiches and misc. fruits, cereals and waffles. It served my needs and I'll be staying there again, soon!”
“The Rose Cottage was so spacious and quiet and Robin was very friendly and accommodating with requests. She helped with dinner recommendations and shops around town. I would love to come back here again!”
“The bedside lamp didn’t work because there was no power from the outlet. A staff member came and brought another lamp, but that didn’t solve the problem since the outlet itself had no electricity. The issue was never fixed during our stay. Very disappointing service.”