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Palmo Service Apartment 1

Comfortable aparthotel near West Lake

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June 2024

Photo gallery for Palmo Service Apartment 1

Lobby lounge
Deluxe Apartment, 1 Bedroom, Balcony | Balcony
Deluxe Apartment, 1 Bedroom, Balcony | 1 bedroom, minibar, in-room safe, desk
Flat-screen TV
Full-size fridge, microwave, stovetop, electric kettle
Reviews
8.4

Very good

Popular amenities

  • Room serviceRoom serviceRoom service
  • Outdoor SpaceOutdoor SpaceOutdoor Space
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • KitchenKitchenKitchen

Check out the area

Map
13 Ngo 19 Lieu Giai, quan Ba Dinh, Hanoi
  • Popular LocationLotte Center Hanoi6 min walk
  • Popular LocationWest Lake15 min walk
  • Popular LocationHo Chi Minh Mausoleum3 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)30 min drive
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Room options

View all photos for Deluxe Apartment, 1 Bedroom, Balcony

Deluxe Apartment, 1 Bedroom, Balcony | Living room | Flat-screen TV

Deluxe Apartment, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Hanoi

This aparthotel is located in Ba Dinh, a neighborhood in Hanoi. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Thu Le Park and Hanoi Botanical Garden are also worth visiting.
Visit our Hanoi travel guideOpens in a new window
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • Embassy of Japan - 5 min walk
  • Lotte Center Hanoi - 6 min walk
  • West Lake - 15 min walk
  • Ho Chi Minh Mausoleum - 3 min drive
  • Hoan Kiem Lake - 6 min drive

Getting around

  • Hanoi Railway Station - 4 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • Đại Sứ Quán Nhật Bản - 4 min walk
  • Joma Bakery Cafe - Liễu Giai - 3 min walk
  • The Sipping Bar - 3 min walk
  • Hải Sản Phố - 3 min walk
  • HANA Restaurant - 3 min walk

About this property

Entire place

Palmo Service Apartment 1

Comfortable aparthotel near West Lake
A coffee shop/cafe, dry cleaning, and laundry facilities are available at this aparthotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite. The apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like an electric kettle and a rice cooker, and other amenities include free WiFi and a balcony.
This aparthotel offers 13 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Russian, Vietnamese

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Stovetop

Dining

  • A coffee shop/cafe
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Bedroom

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Shower only
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals on site
  • Scooter/moped rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 13 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding.

Property is also known as

Palmo Service Apartment 1 Aparthotel Hanoi
Palmo Service Apartment 1 Aparthotel
Palmo Service Apartment 1 Hanoi
Palmo Service 1 Hanoi
Palmo Service 1 Hanoi
Palmo Service Apartment 1 Hanoi
Palmo Service Apartment 1 Aparthotel
Palmo Service Apartment 1 Aparthotel Hanoi

Frequently asked questions

Is Palmo Service Apartment 1 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palmo Service Apartment 1?

Palmo Service Apartment 1 doesn't offer parking.

What time is check-in at Palmo Service Apartment 1?

Check-in begins at 2 PM.

What time is check-out at Palmo Service Apartment 1?

Check-out is at noon.

Does Palmo Service Apartment 1 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per person fee applies.

Where is Palmo Service Apartment 1 located?

Located in Ba Dinh, this aparthotel is within 1 mi (2 km) of Embassy of Japan and West Lake. Hoan Kiem Lake is 2.9 mi (4.6 km) away.

Palmo Service Apartment 1 Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 10 out of 17 reviews" "
Rating 8 - Good. 3 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Surachai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

2/10 Terrible

^^

Business traveler
Disliked: Staff & service
The staff took a picture of my passport without explanation or agreement. Although I requested him to erase it, he said he is also doing this for others. Even, it seems like he took pictures of other guest's luggages. He barely speak English so it was hard to communicate. It was very unpleasant experiences for me. Moreover, because of weather condition, indoor has unpleasant smell although air-conditioned. If you can accept these conditions, stay there. I won't stay there in the future.
Stayed 2 nights in Aug 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Service Apartment, With Living room and Bed Room. And Free Laundry
Stayed 14 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment!
The stay was easy. Easy check in, easy access, and easy checkout. The staff was available but just allowed me to come and go without interuption, which is nice. The housekeeping was amazing. The apartment was conveniently located. It had the services of a hotel, but the convenience of a home. It was really nice!
Stayed 4 nights in Feb 2019

6/10 Okay

wai chuen

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
방은 사진과 똑같아요. 처음 배정받은 방보다 맞은 편 방을 더 마음에 들어하니 흔쾌히 바꿔줬어요. 그리고 시간 넉넉하게 레이트 체크아웃 할 수 있게 배려해줬고요. 시설과 서비스 모두 좋은 숙소예요.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service
オーバーブッキングで入れないと当日に連絡があり、宿泊できませんでした。
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜中出入りする時に門の鍵を開ける面倒な作業があるが、自由さがあり、とても便利でした。 これからハノイの定宿にしたいと思います。
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
出張する者にとって最高
Stayed 3 nights in Jun 2019