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The Capitol Hotel, Ascend Hotel Collection

Photo gallery for The Capitol Hotel, Ascend Hotel Collection

Exterior
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily full breakfast
Combined shower/tub, free toiletries, hair dryer, towels

Overview of The Capitol Hotel, Ascend Hotel Collection

The Capitol Hotel, Ascend Hotel Collection

3.0 star property
3-star Hartford hotel in Downtown Hartford with free breakfast
7.2 out of 10 Good
7.2/10 Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
Map
440 Asylum St, Hartford, CT, 06103

Explore the area

  • Popular LocationBushnell Park1 min walk
  • Popular LocationXL Center4 min walk
  • Popular LocationConnecticut Convention Center15 min walk
  • AirportHartford, CT (BDL-Bradley Intl.)23 min drive

Room options

About this area

Hartford

The Capitol Hotel, Ascend Hotel Collection is located in Downtown Hartford, a neighborhood in Hartford, and is in the entertainment district. Hartford Stage and Museum of Connecticut History are cultural highlights, and some of the area's landmarks include Travelers Tower and Hartford State Armory. Looking to enjoy an event or a game while in town? See what's happening at XL Center or Dunkin' Donuts Park. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Bushnell Park - 1 min walk
  • XL Center - 4 min walk
  • Connecticut State Capital - 9 min walk
  • Bushnell Center for the Performing Arts - 9 min walk
  • Connecticut Convention Center - 15 min walk

Getting around

  • Hartford Union Station - 2 min walk
  • Bradley Intl. Airport (BDL) - 23 min drive

Restaurants

  • Pigs Eye Pub - 2 min walk
  • Hilton Hartford Guest Lounge - 8 min walk
  • Max Downtown - 5 min walk
  • Trumbull Kitchen - 6 min walk
  • Salute - 7 min walk

About this property

The Capitol Hotel, Ascend Hotel Collection

3-star hotel in Downtown Hartford, rejuvenated in 2016
Free full breakfast, an arcade/game room, and dry cleaning/laundry services are just a few of the amenities provided at The Capitol Hotel, Ascend Hotel Collection. In addition to a 24-hour gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), express check-out, and free newspapers
  • Luggage storage, a 24-hour front desk, and 2 meeting rooms
  • A gift shop, an elevator, and coffee/tea in the lobby
  • Guest reviews speak well of the breakfast, helpful staff, and walkable location
Room features
All 96 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and free newspapers.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room

Family friendly

  • Arcade/game room
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel, Ascend Hotel Collection Hotel
The Capitol Hotel, Ascend Hotel Collection Hartford
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel, Ascend Hotel Collection Hotel Hartford

Frequently asked questions

Is The Capitol Hotel, Ascend Hotel Collection pet-friendly?

Yes, The Capitol Hotel, Ascend Hotel Collection allows cats and dogs (limit 1 per room) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 35.00 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Capitol Hotel, Ascend Hotel Collection?

As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at The Capitol Hotel, Ascend Hotel Collection on Jul 3, 2023 start from $101.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Capitol Hotel, Ascend Hotel Collection?

Self parking is available for USD 15.00 per day.

What time is check-in at The Capitol Hotel, Ascend Hotel Collection?

Check-in is from 3:00 PM - anytime.

What time is check-out at The Capitol Hotel, Ascend Hotel Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Capitol Hotel, Ascend Hotel Collection located?

Located in Downtown Hartford, this hotel is within a 5-minute walk of Bushnell Park and XL Center. Hartford State Armory and Hartford Downtown Farmers Market are also within 10 minutes. Hartford Union Station is only a 2-minute walk.

The Capitol Hotel, Ascend Hotel Collection Reviews

The Capitol Hotel, Ascend Hotel Collection Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 174 out of 552 reviews" "
" "10 - Excellent 32%
Rating 8 - Good. 157 out of 552 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 118 out of 552 reviews" "
" "6 - Okay 21%
Rating 4 - Poor. 43 out of 552 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 60 out of 552 reviews" "
" "2 - Terrible 11%

7.5/10

Cleanliness

7.9/10

Staff & service

7.0/10

Amenities

6.9/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

6/10 Okay

Jaimie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room and accommodations were decent. Staff was courteous and helpful, but seems short staffed. Small parking garage with limited spaces. Would not recommend for a longer stay, but fine for 1-2 day trips.

2/10 Terrible

Brandon

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Toilet broke, leading to a constant flushing sound with water splashing everywhere. Was told "sorry nothing we can do." Had to sleep with the constant sound the whole night, and was told I was unable to get a refund or discount of any sort regarding the stay.
Stayed 1 night in May 2023

2/10 Terrible

Joshua

Traveled with group
Disliked: Staff & service
When checking in the staff said we could park anywhere behind the building. That is not true. So we paid the hotel for Parking and still got a big ticket. Besides that the room was relatively clean.
Stayed 2 nights in May 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

2/10 Terrible

Norma

Disliked: Property conditions & facilities
Stayed 2 nights in May 2023

2/10 Terrible

Colten

Stayed 2 nights in May 2023

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not sleep the whole night, The air condition was loud and the room smell. The beds where hard to sleep on. I will never go back there again
Stayed 1 night in Apr 2023

6/10 Okay

Claire

Stayed 3 nights in Apr 2023

10/10 Excellent

Duy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had the buffet breakfast no cereal had to pay $15.00 dollars to park at their hotel
Stayed 1 night in Apr 2023

General hotel information

Highly Rated Amenities
Room & Property Cleanliness
Star Rating
3
Nearest Airport
Hartford, CT (BDL-Bradley Intl.)
Address
440 Asylum St, Hartford, CT