预订赫灵斯酒店宾馆住宿限时优惠

“Close to downtown”

“No , pull out bed for my child even though it was the sole reason I booked here. When I spoke to customer service they informed me the website lies all the times, also elevator was faulty but a notice was posted that it was functional but finicky. My family and I got stuck for half an hour and had to be rescued by the local fire department. Not the best experience”

“VERY, very basic. I thought the bed was gonna break. There was an outlet right over the headboard that was being pulled so tight that the item plugged into it was pulling it sideways and out of the wall. Looked dangerous. The floor slanted and felt hollow underneath. The towels did not smell clean.”

“Accueil désagréable, entrée, réception et chambre très mal propre. Odeur épouvantable corridor et chambre. Draps et couvertures mal propres. Rideaux de douche et fenêtres défait. Toiles d’araignées dans la chambre, miroir bariolé. Pas de verre ( même plastique) pour se brosser les dents. Brûlures de cigarettes dans les draps. Expérience horrible.”

“Great rooms. Fantastic customer service”

“Staff were extremely friendly and helpful.”

“I liked how clean the bathroom and bedrooms were.”

“I complained twice about a extremely noisy air conditioning unit in the room next to me. Nothing was done. I request to change room but front desk said they would solve the problem. Nothing happened.”

“非常满意！酒店前台为我安排的房间很好！是套房！有浴缸！而且尤其是早餐！很丰富！很多食物可以选择我！如果其它同样的连锁酒店都像这间一样就好了”

“我在网上订的是一个房间两张床，他们竟然给的是一张床的房间，跟前台交涉他们竟然把责任推给网站，好说歹说搞了半天，才给我们换了一个房间，另外一个加钱给他们都不给换，要不是外面下着大雨，我们早就换另外一家了，进了房间地毯颜色看过去又脏又旧，床上的毯子都结成一粒粒的球，房间的空调又老又旧，声音又大。床垫的弹簧都往中间部位塌陷，建议你们出来旅游，不要花了钱还要受这闲气”

“I rarely leave bad reviews, but my stay at Candlewood Suites Watertown was honestly very disappointing. Carla at the front desk was kind and accommodating, and she was probably the only positive part of the experience. The room smelled terrible, like a closed unused room full of dust and mold. There were spider webs everywhere, flies inside the room, and the living room area smelled very bad, like it had not been cleaned or used properly for a long time. The curtains were broken, the windows……