“Front desk person was friendly and room was clean. The lights by the bed were so bright that they hurt the eyes. It's in kind of an isolated area. Breakfast was a nothing- no protein options at all (peanut butter or cream cheese) and coffee was bad. It was fine for an overnight stay and reasonably priced.”
“I was disappointed with my check-in experience at Holiday Inn Express Greenville by IHG. After checking in, I left the hotel briefly to get something to eat. When I returned, I was unexpectedly locked out of my room.
There was a lot of confusion surrounding the situation, which made the experience frustrating and inconvenient. I expected a much smoother check-in process and better communication from the staff. Hopefully, the hotel can improve its procedures so future guests do not experience……
“I had a reservation with a confirmation number. I showed the desk clerk my information and he told me my reservation had been canceled and he had no rooms available. His whole attitude was I don't care!!”
“Property was ideal for a quick stop. There was a smell from the toilet as if there sewer gas escaping from the toilet. Toilet was loose and I imagine that is why. Tub didn't drain well and geld water while showering.”