Find all hotels by Extended Stay America in Highlands, MA

"It was decent for the price "

"Clean, friendly staff, good breakfast"

"I have stayed at Marriott often, the staff is always very friendly and helpful The property is clean, safe and convenient to Boston "

"The room was good but possibly the worse pillows I’ve ever tried to sleep on. Had a terrible nights sleep "

"It was great nice atmosphere and area "

"This was a very clean, quiet, Employees Pleasant. "

"Courteous staff, clean room and delicious breakfast. Parking $15.00 per day could be complimentary but it’s not too much either. Ms Ramona Jones was awesome and made sure our family’s breakfast experience was outstanding. Our initial room had bathroom door jammed then when called front office the gentleman took care of it right away. "

"1) We liked having hot breakfast included. We didnt like the repetitiveness of scrambled eggs, potatoes, and chicken sausage every day. (We were there for two days and then three additional days later in the same week.) f there could something different on alternative days such as bacon or turkey bacon even. Also the bagels were not pre-sliced or set up to be sliced, and it was difficult to get them apart to be toasted. 2) We had ice accommodations and liked our room. we did not have an iron, yet had an ironing board? We went and requested one and was told one would arrive in 15 mins. We waited 30 minutes and it did not arrive, so we went to bed. We called the next morning and one was brought up. Overall these were not big issues and we were happy with our stay. "

"Updated hotel with a brand new lobby. Room had a horrible smell! Had to change rooms. Second room much better! Room did not get cleaned and we had to ask for it to be serviced multiple times! Extremely small bar of soap. Ok breakfast. Beautiful setting on the lake! "