Ratings based on 335 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Disappointing experience

Posted Jul 12, 2016
Pros: It was close to Kemah boardwalk. The ad says it is within walking distance. It is two miles away and there are no sidewalks.
Location: Kemah boardwalk
The first room they gave us , the air conditioner was off and the room was at least 80 degrees and humid. We turned it on and it was very noisy. The room did not cool down much so when I checked the air conditioner, the floor was wet. The front desk person acted like I was bothering her when I told her about the problem. They gave us another room and it smelled stale and old. I lost my mouthguard during my stay. The maid might have tossed it or something happened. The owner of the hotel asked housekeeping. They turned the room upside down looking for it and it was not found. The hotel was full so they could not give us a room that did not smell. When I asked the owner about all of it, her first reply was "Do you want to check out?" When I asked for monetary compensation she did take $50 off but told me that if I was that unhappy about the room I should check out. I was a bit surprised at her attitude as I was being polite. But if you look at it from her point of view, she could rent my room for at least $30 more than I was paying for it. I asked her to check the odor. I was informed that "nobody else complained." She did check it and used some room deodorizer on the carpet. I wish her luck with the hotel, but I'm not staying there again.
3 out of 5
by A verified traveler

Efficient hotel with easy access to NASA.

Posted Jun 3, 2016
If the hotel didn't attract so many party-oriented people, I'd give it a higher rating. There were young men, obviously drinking, spilling cups on the sidewalk, swimming in the pool in boxer-brief underwear, one even got sick in the elevator and it had a smell after. This wasn't just one group either. Over a five-night stay, there was always at least one party group. Lots and lots of pets. I travel with a dog that's exceptionally well behaved, so when I encounter dogs left in rooms all day and barking through the night, I get frustrated and disgusted with the owners. The hotel provides bags and bins to pick up and dispose of waste, but not many people did. We travel with our own bags, but I appreciate that the hotel tried. If the hotel considered fencing in the back dog run, I'd definitely come back. It's a good space for a dog run. There's a decent amount of grassy areas as well. We had a deluxe king suite and it was very spacious. There is a smell on the third floor, my husband thought paint, I thought pickles. Who knows. I like firm beds, so I was comfortable, but do know that these beds are quite firm. Overall, it's too pricey for what they offer. There are many high quality, new hotels within a few miles of this one and in the same price range. Wifi wasn't great. In and out. Limited television channels. Staff is friendly.
5 out of 5
by A verified traveler

They allow pets to stay for free

Posted Apr 27, 2016
The hotel was recently renovated and extremely clean
3 out of 5
by A verified traveler from Kentucky

Posted Apr 26, 2016
Cons: Comparing it to the Hampton Inn we stayed at the night before, the breakfast bar was not nearly as good. Not a big deal but it made the stay there bet
Average hotel in an area where I thought the accommodations would be better.
5 out of 5
by A verified traveler from Beaumont

Nice hotel close to Kemah Boardwalk

Posted Mar 17, 2016 on Orbitz
We had a pleasant experience the staff was very helpful. Breakfast was very great and the room was very clear.
3 out of 5
by A verified traveler

Good location

Posted Mar 16, 2016
Bathroom mirror had blood spots. Sheet on pull out had blood spot. Bed and pull out very uncomfortable.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 16, 2016 on Hotels
5 out of 5
by Racheal

This traveler left a rating score only Posted Mar 9, 2016 on Hotels
5 out of 5
by A verified traveler

Good hotel. Big rooms!

Posted Feb 18, 2016 on Hotels
Only complaint I would have was breakfast wasn't stocked up that well both mornings. Not a big selection either.
3 out of 5
by A verified traveler

Nettes, etwas älteres Hotel

Posted Jan 12, 2016
Pros: Die Größe des Zimmers
Location: NASA , Houston
Mein Partner und ich waren mit dem Hotel zufrieden. Die Möbel sind schon etwas in die Jahre gekommen, es war allerdings alles tiptop sauber. Selbst im Bad konnte ich nichts beanstanden. Die Frühstücksauswahl war nicht unbedingt vielfältig aber für unsere 1 Nacht ging es gerade noch.