Illinois State Fairgrounds Tours

I love the first night with the lady that checked us in she was very nice to me and not only me but my kids but the young big guy working was very rude and nasty to us. Not just the night after check n we added a day to our stay we live in town on our central air went out ...well. We needed one more day I went through Expedia with my card and he tried to get me to pay again . When I confirmed he never even apologized. Then that night lady came back old guy and his wife was complaining at 9;30 it started when I was giving all my kids a bath that they was too loud well they knew I had 3 bby under three one on a gtube and required oxygen to breath . On top that we had to move rooms she said normally her boss kicks people out but she gave us another room I appreciate that but there was no soap worms in sink toilet n shower I had to clean to let bbys use . Then the bed sheets had bugs on them . I went spoke to her she said we would be fine we can leave at 12 and if we ran few min behind that it's ok well then the big guy came again yelling at us saying ur being to loud well our key was no good I asked him to just renew long enough to get my oxygen tanks out n the bbys stuff cause I cleaned the room . To the women that helped us you are so appreciated but to that man u should be ashamed to have treated a disabled baby that's only three the way u guys did people have kids u can't place a muzzle on them specially making us move at 12 am didn't get done tell 1:30 am had to leave at12

Very nice hotel.

Billed me three times, overcharged me, reserved King none was available. Still waiting for refund. Do not stay here plain and simple!!