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"The hotel as a whole needs updating. The front desk person when we checked in wasn’t very clear of instructions(didn’t tell us floor) they also didn’t want car info or check my id(which makes me nervous that anyone can use your name and check in). There was carpets taped down to the floor, there was chunks of dried mud in the hall. Our room was ok but the bathroom needed a nice deep clean, especially the tub/shower. Overall it was an ok experience but I would not stay there again unless it has been updated."

"Missed breakfast and the heater was too load"

"Was a great stay to watch March Madness. 10 min Uber to KeyBank. Staff were very friendly "

"The bathroom hat had a little spilled soap in the tub that I had to clean. Beneath the bed, there were large wood splinter pieces They required that I provide a physical credit card as opposed to a digital card in case of overages, which was inconvenient since I’m mostly digital. I checked in very late, but they could only accommodate me for 30 minutes over checkout time. Not the best value for the buck. I’ll tell more like a 2 1/2 to 2 star."

"We had a great stay...staff was very friendly and efficient..room had fun deco...nice touch welcoming me by name on the television screen!...enjoyed the scent of the shampoos in the shower!! Thanks!"

"Smooth check in. Continental breakfast had a good selection and staff were courteous "

"Everything was very nice"

"Clean, quiet"

"My second stay at that hotel. The staff was very kind and friendly, the facilities were spotlessly clean, and the room was comfortable and well-furnished. That's all I ever want from a hotel, and it was delivered."