2/10 Terrible
Cathy
Traveled with family
May 23, 2023
Disliked: Cleanliness, property conditions & facilities
Check in was terrible. We had to wait at least 30 minutes to get in our room. That was at 5 pm. There were NO bath towels in the room. I made a request about 7 pm. There were no towels available, so they said they would deliver them in 45 minutes. They did not. My husband had to get up very early, and wanted to shower at 8:30 pm. He used a hand towel to dry off, AND the water was not even hot. It was probably 9 pm when I went down to get the towels myself, but they would only give us two full size towels when we had three people. In addition, there was white dog hair all over the chair, of which I took pictures. I have never given a bad review, but this was pretty bad. On top of that, it cost us over $200!!! We expected a discount for our inconvenience, but since we booked it through Expedia, they would not. On a positive note, breakfast was pretty good.
Cathy
Stayed 1 night in May 2023