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Hilton Garden Inn Independence

3.0 star property
Comfortable hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hilton Garden Inn Independence

Lobby
Exterior
Exterior
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Lobby

Reviews

7.4

Good

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool
  • Pet friendly
    Pet friendlyPet friendly

Check-in time

3:00 PM

Check-out time

11:00 AM

Most relevant reviews

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10/10 Excellent

Jared
Jul 23, 2024
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About the neighborhood

Map
19677 E Jackson Dr, Independence, MO, 64057

What's nearby

  • Centerpoint Medical Center - 15 min walk
  • Cable Dahmer Arena - 17 min walk
  • Kauffman Stadium - 11 min drive
  • Arrowhead Stadium - 11 min drive
  • Worlds of Fun - 21 min drive

Getting around

  • Independence Station - 11 min drive
  • Kansas City International Airport (MCI) - 36 min drive

Restaurants

  • ‪Chick-Fil-A - ‬17 min walk
  • ‪Whataburger - ‬3 min drive
  • ‪Corner Cafe - ‬17 min walk
  • ‪Starbucks - ‬13 min walk
  • Topsy's Popcorn

About this property

Hilton Garden Inn Independence

Hotel near a zoo
You can look forward to dry cleaning/laundry services, a fireplace in the lobby, and a bar at Hilton Garden Inn Independence. For some rest and relaxation, visit the spa tub. The on-site American cuisine restaurant, Hereford House Steakhouse, offers lunch, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a TV in the lobby, and a gift shop
  • Multilingual staff, wedding services, and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All 200 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 7 to 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hereford House Steakhouse

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (24 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7.00 to 12.00 for adults, and USD 0.00 to 6.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Independence
Hilton Garden Inn Independence
Hilton Garden Inn Independence Hotel Independence
Hilton Independence
Hilton Garden Inn Independence Hotel
Independence Hilton Garden Inn
Hilton Garden Inn Independence Hotel
Hilton Garden Inn Independence Independence
Hilton Garden Inn Independence Hotel Independence

Frequently asked questions

Does Hilton Garden Inn Independence have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Garden Inn Independence?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Independence on Aug 3, 2024 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Independence pet-friendly?

Yes, Hilton Garden Inn Independence allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Independence?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Independence?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Garden Inn Independence?

Check-out is at 11:00 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Hilton Garden Inn Independence located?

Situated in Independence, this hotel is within 1 mi (2 km) of Centerpoint Medical Center, Cable Dahmer Arena, and Centerpoint Community Ice. Fleming Park and Burr Oak Woods Conservation Area are also within 3 mi (5 km).

Hilton Garden Inn Independence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 333 out of 971 reviews" "
Rating 8 - Good. 257 out of 971 reviews" "
Rating 6 - Okay. 167 out of 971 reviews" "
Rating 4 - Poor. 132 out of 971 reviews" "
Rating 2 - Terrible. 82 out of 971 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jared

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Jhie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

krista

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner in the room was filthy! The photos online were false! Unhelpful and way. The swimming pool was the size of a hottub...2 cans of soda was $7.00 elevators wete not working! Horrible experience! overpriced
Stayed 1 night in Jun 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Joshua

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk gentleman with pony tail- glasses and a mask was absolutely absurdly rude with me and my family- booked and paid through Expedia. Room didnt have enough beds- had to stay somewhere else on Memorial Day weekend. Refused refund as when Expedia called hotel employee says my family stayed when the amenities promised were not provided. Dad, fiancé, 3 kids one bed………….seriously,
Stayed 2 nights in May 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
calm , quite
Stayed 1 night in May 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

sutton

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Outdated rooms with outdated equipment, only one elevator worked and didnt feel right, cost didnt offset, no free breakfast, expensive breakfast buffet
Stayed 2 nights in Apr 2024

8/10 Good

David Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to sleep on cross country excursion
Room was what we needed after a lond day on the road. Linens were very crisp. Local baseball tournament added a bit of noise due to teams staying in hotel. Thoughts of using pool or hot tub went out the window.
Stayed 1 night in Apr 2024

8/10 Good

Saundra

Liked: Cleanliness, staff & service, property conditions & facilities
The issues with the TV, not access to basic channels abc, NBC, CBS especially for sports on the weekend. Housekeeping found my scorebook in the restroom and the front desk indicated they would send it on to me.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
I wasn't thrilled that because we booked through hotels.com that we were not privy to the complementary breakfast. I was also not thrilled at the cleanliness of the room. It reeked of stale diarrhea. The leak stains on the ceiling were a bit alarming as well as the grime and dark goo grit in the bathroom along the tub, toilet, and bathroom walls. The pool was over chlorinated and the pool towels were tiny and rough. It was fine for a quick stay, had we needed to spend more time in our room - I would've asked for a refund. For the price it was not worth it for me.
Stayed 3 nights in Mar 2024

10/10 Excellent

Joseph, Indianapolis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location was nice and quiet.
Stayed 1 night in Mar 2024

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room carpet was stained. Bathroom Tub was dirty.
Stayed 1 night in Mar 2024

8/10 Good

amanda

Liked: Staff & service, room comfort
The heater for the pool was out so everyone was in the hot tub and the jets didn’t work in it. The water was grey in the hot tub. My room was great minus the sink that dripped and was so tight that you had the drip or full blast on.
Stayed 2 nights in Mar 2024

6/10 Okay

Steven

Liked: Staff & service
Disliked: Property conditions & facilities
The property could use a refresh. Bath and hallways are a bit worn.
Stayed 2 nights in Mar 2024

8/10 Good

Jayde

Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient clean and quiet
The front desk and the housekeeping staff were friendly and helpful. Convenience of the location was ideal and being next to the interstate was surprisingly quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Stayed 1 night in Mar 2024

6/10 Okay

Shana

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were dated and worn. Carpet was stained and the room had an odor. Mattress was worn and not comfortable. I was disappointed for it being a Garden Hilton.
Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Charles

Stayed 3 nights in Feb 2024

8/10 Good

Nickie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Charles

Stayed 4 nights in Aug 2023

4/10 Poor

Wyatt

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cobwebs and spider webs in our room, never have been to a place where we had to pay for our breakfast too, they’re normally complimentary. Hot tub was out of service as well, friendly staff but I can see why the parking lot was empty when we got there. Won’t be staying here in the future
Stayed 2 nights in Feb 2024

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0