“Loved the property however booking was stuffed up and could only stay 1 night instead of 2 so had to find different accommodation. I did receive a full refund. ”
“Beware non-Muslim guests! This is a dry hotel, and apparently consumption of alcohol is prohibited anywhere on the property. This was not disclosed prior, which is unacceptable!
We were a couple staying one night only. We had the suite with a balcony on the 3rd floor. Booked through Expedia. The room is spacious and well presented. Good view over the river. Breakfast was excellent.
Now for the bad: we were told as going up to our room in the lift juggling beer and wine bottles that consumption……
“For our one-night stay in Kandy, this hotel was the perfect base, centrally located and easy to get around from. The staff were friendly and welcoming, and our room was comfortable and well-appointed.
We were also pleased with the variety on offer at both breakfast and dinner buffets, with plenty of options to suit different tastes. Overall, a comfortable and convenient stay in the heart of Kandy.”
“I initially had some issues with this facility, with the room and bathroom cleanliness. However, management rectified it and the remainder of my stay went smoothly. Property is somewhat dated. The replacement room was orderly. Good location, staff were attentive and polite. As far as a hotel rating goes, it is about a 2-2.5 star facility. The breakfast buffet is planned based on guest nationality, when I tried it, it was mainly an Indian breakfast, but I found items I liked to eat! Lack of an……