Kew Castle Hotels

"The quality of this hotel was pretty outstanding. Comfy beds and pillows, good AC, decent showers and while the water never got super hot, it eventually warmed up. Drink prices were more reasonable than any nearby area and their breakfast menu changed daily, so it wasn't always the same thing. While the WiFi wasn't super fast, it was stable so you can easily work remotely. The pool was decent and you're right next to the beach. I'm shocked this is only listed as a 3 star hotel, it seemed like a solid 4 star. I have no complaints at all about this hotel, but they are strict with the 3PM check-in time. "

"Our whole experience was definitely not as advertised, but the multiple issues with the food were the most disappointing. We paid for an all-inclusive resort & this place is not one. We had no running water 2 days of our stay. Every day of our stay, we tried to order drinks at the pool bar but couldn’t due to no clean cups. This resort advertised that they have several restaurants but in reality all they had was the buffet & The Grill by the pool.  The Grill was only open a few hours in the afternoon (actual open hours were inconsistent), regularly unable to serve food due to no clean dishes, & were regularly out of one or more foods for multiple days. The buffet was very small, regularly out of plates, the food on the buffet was inedible. Same few items every single day, food looked old & there were flies landing it. Tried to eat there multiple times but ended up leaving without eating. Buffet wasn’t open all the time, leaving gaps of several hours daily where no food was available at this “all-inclusive” resort. They claim to also have an Italian restaurant and a deli. The Italian restaurant was 4 tables set up by The Grill with a very small menu of items you could order. You had to make a reservation prior to 3:00pm in order to eat here. We tried this option a couple of times & the food was as inedible as the food at the buffet. The deli only had stale ice cream cones & leftover melon from breakfast buffet. Inconsistent hours, rude employees."

"Staff was great. Buffet better than the restaurants"

"It was all amazing "

"traveled with my hubby and 6 yr old daughter for 5 nights. we got a Swim Out non platinum."

"Enjoyed my stay."

"An older resort with rooms similar to old cottages. But it was very clean and the restaurant had excellent food. Also had 2 pools and was accessible with ramps on the property. However, had to climb stairs to our room. Very basic but conveniently close to airport."

"The rooms were clean! Staff were friendly for the most part. The beach is clean and water is calm great for snorkeling. There isn’t much entertainment. THIS IS NOT A PARTY HOTEL more of a couples or older crowd vibe! Food was just ok."

"Quite an excellent hotel. Everything was immaculate from the service, the food, and the overall hospitality. The only area of improvement would be to have a consistent time for housekeeping. On certain days it was done during the daytime and on certain days during the late afternoon. Would certainly stay here again and would recommend for sure!"