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Overview of Crowne Plaza Key West-La Concha

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Outdoor pool, open 8:30 AM to 7:00 PM, sun loungers
Outdoor pool, open 8:30 AM to 7:00 PM, sun loungers
Premium bedding, pillowtop beds, in-room safe, individually decorated
Premium bedding, pillowtop beds, in-room safe, individually decorated

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationRipley's Believe It or Not5 min walk
    Popular LocationAudubon House and Tropical Gardens6 min walk
    Popular LocationHarry S. Truman Little White House6 min walk
    AirportKey West, FL (EYW-Key West Intl.)12 min drive
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  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

    Room amenities

    • 175 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 1 King Bed, Non Smoking (Leisure)

    4.4/5 guest room rating

    Room amenities

    • 195 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (Leisure)
  • Standard Room

    3.7/5 guest room rating

    Room amenities

    • 175 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room
  • Junior Suite, 1 King Bed, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 295 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Non Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking

    Room amenities

    • 295 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Suite, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 175 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 295 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Balcony

    3.9/5 guest room rating

    Room amenities

    • 195 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Balcony
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility)

    Room amenities

    • 195 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Mobility)
  • Room, 1 King Bed, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking

About this area

Key West

Located near the beach, Crowne Plaza Key West-La Concha is in Key West's Key West Historic District neighborhood, an area with good shopping. Mel Fisher Maritime Museum and Key West Shipwreck Museum are cultural highlights, and some of the area's notable landmarks include Mallory Square and Harry S. Truman Little White House. Nancy Forrester's Secret Garden and Florida Keys Eco - Discovery Center are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and skydiving. Guests appreciate the hotel's location for the sightseeing.
Visit our Key West travel guide
Popular Location

What's nearby

  • Ripley's Believe It or Not - 5 min walk
  • Audubon House and Tropical Gardens - 6 min walk
  • Harry S. Truman Little White House - 6 min walk
  • Key West Aquarium - 7 min walk
  • Key West Shipwreck Museum - 7 min walk

Getting around

  • AirportKey West Intl. Airport (EYW) - 12 min drive

Restaurants

  • 430 Duval — 1 min walk
  • Wine-O — 1 min walk
  • Lobo's Mixed Grill — 3 min walk
  • Antonia's — 4 min walk
  • Onlywood Pizzeria — 4 min walk

About this property

Crowne Plaza Key West-La Concha

Romantic Key West hotel in Key West Historic District, walk to Duval Street
Along with 2 restaurants, this hotel has an outdoor pool and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a poolside bar, and a coffee shop/café are onsite. All 160 individually decorated rooms feature free WiFi and pillowtop beds. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Crowne Plaza Key West-La Concha offers 160 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Key West hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking (surcharge)
  • Off-street parking
  • Area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 5-20 per person
  • 2 restaurants and 1 coffee shop/café
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 3:00 PM - 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 2 2020 to January 1 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Daily housekeeping
  • Dining venue(s)
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00
  • Spring Break deposit: USD 250 per stay (for stays between 1 March - 31 March)
  • Destination fee: USD 40 per accommodation, per night. This fee does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:30 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

Crowne Plaza Concha
Crowne Plaza Concha Hotel
Crowne Plaza Concha Hotel Key West
Crowne Plaza Concha Key West
Crowne Plaza Key West
Key West Crowne Plaza
Concha Hotel Key West
Concha Hotel
Concha Key West
Crowne Plaza Key West Concha
Crowne Plaza Key West-La Concha Hotel
Crowne Plaza Key West-La Concha Key West
Crowne Plaza Key West-La Concha Hotel Key West

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Key West-La Concha and receive a full refund?
Yes, Crowne Plaza Key West-La Concha offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Key West-La Concha cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Key West-La Concha?
As of Nov 27, 2020, prices found for a 1-night stay for 2 adults at Crowne Plaza Key West-La Concha on Nov 29, 2020 start from $123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Crowne Plaza Key West-La Concha have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:30 AM–7:00 PM.
Is Crowne Plaza Key West-La Concha pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Crowne Plaza Key West-La Concha?
Self parking is available for a fee.
What time is check-in at Crowne Plaza Key West-La Concha?
Check-in is from 3:00 PM - 11:00 AM.
What time is check-out at Crowne Plaza Key West-La Concha?
Check-out is at 11 AM. Late check-out is available for USD 50 (subject to availability).
Where is Crowne Plaza Key West-La Concha located?
Located in Key West Historic District, this romantic hotel is within a 10-minute walk of Duval Street, Harry S. Truman Little White House, and Mel Fisher Maritime Museum. Key West Shipwreck Museum and Mallory Square are also within 10 minutes.
4.0
Very Good
5 - Excellent
468
4 - Good
325
3 - Okay
150
2 - Poor
77
1 - Terrible
46

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with group, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at La Concha Key West. With an ideal location, great hospitality, and very comfortable beds, we highly recommended it for your stay in Key West. Thank you to Michael and Zema for your hospitality.
Stayed 3 nights in Nov 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Amenities
We usually stay here because we are IHG Priority club members but we were put in a small room facing the street on the 3rd floor. Our guests were in a separate room down the hall, same small room. The large sofa in the room took up too much space. These rooms need upgrading. They wanted to charge us a resort fee (as of Nov 1) even though we booked earlier when no fee was indicated. I can't see how the hotel can charge a resort fee when most of the amenities were closed due to COVID-19. I'm not sure if it was because I booked through Expedia and not the hotel directly that they did not offer us our usual "points or drinks" option as being priority club members. Otherwise, staff was pleasant and addressed our issues (TV and fridge not working) in an efficient and quick manner.
Stayed 2 nights in Nov 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
On the plus side the room was great, fantastic location right downtown. On the downside, the hotel seemed short staffed. Our check in time was delayed an hour because the room was not ready. There was also a mixup between Expedia and the hotel on the complimentary breakfast.
Stayed 2 nights in Nov 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel was clean, very nice and centrally located to all the good restaurants, etc. The staff were extremely friendly and helpful. Wanting to charge $40 per night for parking when you do not have a car is ridiculous. The pool is very, very small and there were no other services that I was made aware of.
Stayed 4 nights in Nov 2020

1/5 Terrible

Traveled with group, Traveled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Room was so small. Couldn’t not turn Around in the bathroom. Smallest bathroom ever. Didn’t give us new towels till our 4th night. Shower was nice with good water pressure. Way better on other side of hotel the last time we stayed. Staff was nice and friendly.
Stayed 4 nights in Nov 2020

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