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Overview of Hyatt Residence Club Key West, Windward Pointe

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  • Condo, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 1064 sq ft
    • Partial ocean view
    • Sleeps 6
    • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
    More details
4.6
Wonderful
Rating 5 - Excellent. 379 out of 514 reviews
5 - Excellent 74%
Rating 4 - Good. 107 out of 514 reviews
4 - Good 21%
Rating 3 - Okay. 13 out of 514 reviews
3 - Okay 3%
Rating 2 - Poor. 10 out of 514 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 514 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was only open til 7, farther away from duval street
Stayed 6 nights in Feb 2021

3/5 Okay

Traveled with partner, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family has stayed at this property for years and we really have enjoyed our time there. The one drawback is how thin the walls and ceiling’s are. If you are not placed on the top floor you will hear everything the guest above you are doing all hours of the day .We have never stayed anywhere as bad as this property in regards to noise from other rooms. Also over the years it seems there are less family’s staying there and more younger adults staying as groups
Stayed 4 nights in Feb 2021

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean place. Plenty of room. Nice grounds and good views.
Stayed 1 night in Feb 2021

2/5 Poor

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Having been in Hyatt Res before, this was not nearly as nice. THe first 3 days we had trouble with the air and heat as it was chilly by the 3rd day there were people up to fix it 3 times and finally it was working. The great room tv was not working most of the week. There was not a restaurant available on site. we went home with bites on our neck and shoulders. Bed Bugs?????
Stayed 12 nights in Feb 2021

5/5 Excellent

Great amenities and very clean with beautiful grounds.
Two thumbs up!

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