- Liked: Cleanliness, staff & service
- Disliked: Property conditions & facilities
We have stayed here many times before. We love that it is at the end of Duval Street next to Mallory Square, Sunset Pier and best views for the sunset. The Historic Marina is a short walk away as well as plenty of bars, dining and shopping. What we didn't like this time was our room. The A/C was rattling, our key card didn't work 5x (each day it was reset) and we asked for housekeeping for later in the day and they never showed up. This was, however, the first time we had problems like this at the resort. They were quick to fix/help with our requests and gave us a credit for our troubles. Hopefully this was an isolated case during our stay because we do love to stay here.