The Palms Hotel

Photo gallery for The Palms Hotel

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Terrace/Patio

Overview of The Palms Hotel

The Palms Hotel

3 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
820 White St, Key West, FL, 33040

Explore the area

  • Popular LocationDuval Street11 min walk
  • Popular LocationHiggs Beach18 min walk
  • Popular LocationSouth Beach19 min walk
  • AirportKey West, FL (EYW-Key West Intl.)6 min drive

Choose dates to view prices

About this area

Key West

The Palms Hotel is located in Key West Historic District, a neighborhood in Key West, and is in the city center and near the beach. Ernest Hemingway Home and Museum and Fort Zachary Taylor Historic State Park are notable landmarks, and the area's natural beauty can be seen at Smathers Beach and Higgs Beach. Mel Fisher Maritime Museum and Key West Shipwreck Museum are also worth visiting. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with ecotours. Guests appreciate the guest house's quiet location.

What's nearby

  • Duval Street - 11 min walk
  • San Carlos Institute - Casa Cuba - 16 min walk
  • Schooner Western Union - 17 min walk
  • Higgs Beach - 18 min walk
  • South Beach - 19 min walk

Restaurants

  • 5 Brothers Grocery Shop — 8 min walk
  • Little Pearl — 9 min walk
  • Azur Restaurant — 9 min walk
  • El Siboney — 10 min walk
  • Bien Caribbean-Latino Restaurant — 10 min walk

Getting around

  • Key West Intl. Airport (EYW) - 6 min drive

About this property

The Palms Hotel

Victorian Key West guesthouse in Key West Historic District, near Duval Street
This guesthouse features an outdoor pool, a poolside bar, and coffee/tea in a common area. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a microwave in a common area, concierge services, and a computer station. All 32 rooms feature modern comforts like flat-screen TVs with cable channels, along with free WiFi. Guests will also find refrigerators, ceiling fans, and free toiletries.
The Palms Hotel offers 32 air-conditioned accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. This Key West guesthouse provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 35 ft
  • Street parking available

Food and drink

  • Free continental breakfast available daily 8 AM–10:30 AM
  • 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby health club
  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Russian
  • Spanish

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Refrigerator

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Dogs and cats welcome
2 per room (up to 50 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April
  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Internet access
  • Newspaper
  • Phone calls
  • Housekeeping

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 305 out of 801 reviews
5 - Excellent 38%
Rating 4 - Good. 279 out of 801 reviews
4 - Good 35%
Rating 3 - Okay. 135 out of 801 reviews
3 - Okay 17%
Rating 2 - Poor. 58 out of 801 reviews
2 - Poor 7%
Rating 1 - Terrible. 24 out of 801 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Staff & service, amenities
Staff were excellent, good location, nice pool, decorated really nice for Christmas, excellent price. The only thing less than perfect was the slow drain in the bathroom sink a d the floors could have been clea er in the room.
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place, plenty of history in the area.. bicycle rentals on property! Grab a bike and go!!
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying in the Palms. Staffs are friendly and kids had so much fun in the pool. I wish they had more parking lots. It was difficult to find parking but it wont stop me from going there. Love the stay!
Stayed 1 night in Nov 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice place to stay.
Stayed 7 nights in Nov 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The place is nice, but they are still fixing it up, need a coffee maker in room and a dresser. Would have liked beach towels in room, had to go to the office to get them. Would be nice if theyhad bar open every day and a special drink to have at pool. Long walk to Deval, not alot of places to eat by it. The food truck by the gas station was great and so was Sandy's a couple of blocks away but not much else
Stayed 2 nights in Nov 2021