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The Palms Hotel

Photo gallery for The Palms Hotel

Front of property
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Ash Cottage Suite | Terrace/patio

Overview of The Palms Hotel

The Palms Hotel

3.0 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Business services
Map
820 White St, Key West, FL, 33040

Explore the area

  • Popular LocationDuval Street11 min walk
  • Popular LocationHiggs Beach18 min walk
  • Popular LocationSouth Beach19 min walk
  • AirportKey West, FL (EYW-Key West Intl.)10 min drive

Room options

About this area

Key West

The Palms Hotel is located in Key West Historic District, a neighborhood in Key West, and is near the airport and near the beach. Robbie's and Key West Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Duval Street and Mallory Dock. The Kite House and Flagler Station Oversea Railway Historeum are also worth visiting. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with ecotours. Guests appreciate the guest house's quiet location.

What's nearby

  • Key West Cemetery - 8 min walk
  • Duval Street - 11 min walk
  • Donkey Milk House - 16 min walk
  • Higgs Beach - 18 min walk
  • South Beach - 19 min walk

Getting around

  • Key West Intl. Airport (EYW) - 10 min drive

Restaurants

  • Mo's - 4 min walk
  • 5 Brothers Grocery Shop - 8 min walk
  • Little Pearl - 9 min walk
  • Michaels Restaurant - 9 min walk
  • Azur Restaurant - 9 min walk

About this property

The Palms Hotel

3-star guesthouse located in Key West Historic District
Near Duval Street, The Palms Hotel provides free continental breakfast, a poolside bar, and a garden. Active travelers can enjoy cycling at this guesthouse. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Bike rentals, a computer station, and free newspapers
  • Barbecue grills, tour/ticket assistance, and multilingual staff
  • Coffee/tea in the lobby, luggage storage, and concierge services
  • Guest reviews give good marks for the breakfast, quiet location, and helpful staff
Room features
All 32 rooms include comforts such as air conditioning, in addition to amenities like free WiFi. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Flat-screen TVs with cable channels
  • Refrigerators, ceiling fans, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8 AM–10:30 AM
  • 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Refrigerator

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Welcoming dogs and cats only
2 per room (up to 100 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Spring Break deposit: USD 150.00 (for guests under 25 years old)
  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Internet access
  • Newspaper
  • Phone calls
  • Housekeeping

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

Does The Palms Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Palms Hotel?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at The Palms Hotel on Dec 13, 2022 start from $158.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palms Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 100 lbs per pet. There's a fee of USD 35 per pet, per night.

How much is parking at The Palms Hotel?

Limited spots are available.

What time is check-in at The Palms Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at The Palms Hotel?

Check-out is at 11 AM.

Where is The Palms Hotel located?

Located in Key West Historic District, this guesthouse is within a 15-minute walk of The Unitarian Universalist Fellowship of Key West and Duval Street. Studios of Key West and Key West Burlesque Theater are also within 5 minutes.

Overall score and ratings

8.0

Very Good

Rating 10 - Excellent. 404 out of 1000 reviews" "
" "10 - Excellent 40%
Rating 8 - Good. 337 out of 1000 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 164 out of 1000 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 66 out of 1000 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 29 out of 1000 reviews" "
" "2 - Terrible 3%

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.1/10

Eco-friendliness

6/10 Okay

Emmanuel
Liked: Cleanliness, staff & service
Les frais pour les animaux sont trop élevés et pas mentionné dans l’annonce. Air climatisé très bruyantes, difficulté à dormir

10/10 Excellent

Harry
Traveled with partner
Liked: Cleanliness, staff & service, amenities
Old well kept properly
Stayed 1 night in Nov 2022

10/10 Excellent

Geraldine
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was charming, loved the front veranda and the tiki bar where we had breakfast and cocktails in the evening by the pool. We had a beautiful room by the pool which was very clean.
Stayed 2 nights in Nov 2022

8/10 Good

Brandon
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice to be able to ride bikes to duval.

10/10 Excellent

Edith Medford
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
being an older building it has charm
Stayed 4 nights in Oct 2022

10/10 Excellent

joel
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff. Nice pool and bar area. Walking distance to old town. Stroll took about 20 mins.
Stayed 2 nights in Oct 2022

10/10 Excellent

christina
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property! So cozy and clean!! We would revisit when going back.
Stayed 2 nights in Sep 2022

8/10 Good

Jan
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Friendly staff. Large room for the KW area.
Stayed 4 nights in Sep 2022

8/10 Good

Mark
Liked: Cleanliness, staff & service
Clean room Nice pool Pool Bar wasn’t open every day Poor parking availability
Stayed 2 nights in Sep 2022

10/10 Excellent

Bevy
Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2022