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Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Guest reviews

4.3 out of 5 Excellent
929 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Map

Explore the area

Popular LocationSunsphere Tower5 min walk
Popular LocationKnoxville Convention Center7 min walk
Popular LocationNeyland Stadium11 min walk
AirportKnoxville, TN (TYS-McGhee Tyson)18 min drive

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  • Room, 1 King Bed

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Deluxe Room, 1 King Bed

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Studio Suite, 1 King Bed

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsStudio Suite, 1 King Bed
  • Studio Suite, 1 King Bed, Accessible (Hearing)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsStudio Suite, 1 King Bed, Accessible (Hearing)
  • Suite, 1 Bedroom, Accessible, Bathtub

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom, Accessible, Bathtub
  • Suite, 1 Bedroom, Balcony

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom, Balcony
  • Suite, 1 Bedroom, Accessible (Hearing)

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom, Accessible (Hearing)
  • Room, 1 King Bed, Accessible, Bathtub

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed, Accessible (Roll-In Shower)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
  • Room, 1 King Bed, Accessible (Hearing)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Hearing)
  • Room, 2 Queen Beds

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible, Bathtub

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible (Hearing)

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible (Hearing)

About this area

Knoxville

Located in Knoxville's Fort Sanders neighborhood, Cumberland House Knoxville, Tapestry Collection by Hilton is in the city center. Tennessee Theatre is a notable landmark and some of the area's popular attractions include World's Fair Park and Knoxville Zoo. Looking to enjoy an event or a game? See what's going on at Neyland Stadium or Thompson–Boling Arena. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
Visit our Knoxville travel guide
View in a map
Popular Location

What's nearby

  • Sunsphere Tower - 5 min walk
  • Knoxville Convention Center - 7 min walk
  • Neyland Stadium - 11 min walk
  • University of Tennessee - 13 min walk
  • Tennessee Vallley of Authority - 13 min walk

Getting around

  • AirportMcGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • McEwans Kitchen — 1 min walk
  • Pete's Coffee Shop — 10 min walk
  • French Market Crêperie — 10 min walk
  • Balter Beer Works — 12 min walk
  • Coolato Gelato — 12 min walk

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

3-star Knoxville hotel in Fort Sanders, walk to Knoxville Convention Center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. All 129 rooms offer free WiFi and free wired Internet, plus room service and LCD TVs with satellite channels. Premium bedding, coffee makers, and free weekday newspapers are among the other amenities available to guests.
Cumberland House Knoxville, Tapestry Collection by Hilton offers 129 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 10 per day

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 10-14 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference space (4351 square feet)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 8 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 14 per person (approximately)
  • Self parking fee: USD 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Frequently asked questions

Can I cancel my reservation for free at Cumberland House Knoxville, Tapestry Collection by Hilton and receive a full refund?
Yes, Cumberland House Knoxville, Tapestry Collection by Hilton offers free cancellation on select room rates, because flexibility matters! Please refer to Cumberland House Knoxville, Tapestry Collection by Hilton cancellation policy on our site for more details about any exclusions or requirements.
Is Cumberland House Knoxville, Tapestry Collection by Hilton pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Cumberland House Knoxville, Tapestry Collection by Hilton?
Self parking is available for USD 10 per day.
What time is check-in at Cumberland House Knoxville, Tapestry Collection by Hilton?
Check-in is from 3 PM–8 PM.
What time is check-out at Cumberland House Knoxville, Tapestry Collection by Hilton?
Check-out is at noon.
Where is Cumberland House Knoxville, Tapestry Collection by Hilton located?
Located in Fort Sanders, this hotel is within a 10-minute walk of Fort Loudoun Lake, Knoxville Convention Center, and World's Fair Park. University of Tennessee and Neyland Stadium are also within 15 minutes.
4.3
Excellent
929 reviews
5 - Excellent
500
4 - Good
299
3 - Okay
87
2 - Poor
30
1 - Terrible
13

4.6/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay bed was very comfortable.
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great location near UT. Walk to Neyland or Thompson Boling Arena.
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, room comfort
Sad face IconDisliked: Property conditions & facilities
Customer service was good but the room was out dated. Comfortable bed. Had flat screen tv but had a hard time with remote. Furniture was out of date very old looking.
Stayed 2 nights in Jan 2020

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