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Overview of DoubleTree by Hilton Krakow Hotel & Convention Center

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Lobby lounge
Indoor pool, open 2:00 PM to 10:00 PM, sun loungers, lifeguards on site
Indoor pool, open 2:00 PM to 10:00 PM, sun loungers, lifeguards on site
In-room safe, laptop workspace, iron/ironing board
In-room safe, laptop workspace, iron/ironing board

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPolish Aviation Museum14 min walk
    Popular LocationKrakow Opera9 min drive
    Popular LocationOskar Schindler Factory11 min drive
    AirportKrakow (KRK-John Paul II - Balice)36 min drive

Choose dates to view prices

  • Room, 1 King Bed, Accessible, Non Smoking

    5/5 guest room rating

    Room amenities

    • 474 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Twin Beds, Non Smoking (Guest)

    4.8/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds, Non Smoking (Guest)
  • King, Suite, 1 Bedroom, Non Smoking

    5/5 guest room rating

    Room amenities

    • 592 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsKing, Suite, 1 Bedroom, Non Smoking
  • Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Presidential Suite, 1 King Bed, Non Smoking (Lounge Access)

    Room amenities

    • 1378 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsPresidential Suite, 1 King Bed, Non Smoking (Lounge Access)
  • Executive Room, 1 King Bed, Non Smoking, Business Lounge Access

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking, Business Lounge Access
  • Junior Suite, 1 King Bed, Non Smoking, Business Lounge Access

    5/5 guest room rating

    Room amenities

    • 463 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Non Smoking, Business Lounge Access
  • Executive Room, Non Smoking, Business Lounge Access

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsExecutive Room, Non Smoking, Business Lounge Access

About this area

Krakow

Located in Krakow, DoubleTree by Hilton Krakow Hotel & Convention Center is connected to the convention center. Oskar Schindler Factory and Nowa Huta Museum are cultural highlights, and some of the area's notable landmarks include Old Synagogue and Krakow Barbican. Looking to enjoy an event or a game while in town? See what's going on at Tauron Arena Kraków. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's quiet location.
Visit our Krakow travel guide
Popular Location

What's nearby

  • Polish Aviation Museum - 14 min walk
  • Krakow Opera - 9 min drive
  • Oskar Schindler Factory - 11 min drive
  • Krakow Barbican - 13 min drive
  • Jewish Cemetery - 15 min drive

Getting around

  • Krakow Glowny Station - 13 min drive
  • AirportJohn Paul II - Balice Airport (KRK) - 36 min drive

Restaurants

  • 5th Avenue Restaurant — 1 min walk
  • Lounge Bar — 1 min walk
  • Banolli — 15 min walk
  • Pizza Hut — 19 min walk
  • Mangia — 4 min drive

About this property

DoubleTree by Hilton Krakow Hotel & Convention Center

Pet-friendly hotel connected to the convention center in Krakow with restaurant
A restaurant, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub, and a sauna are onsite. All 232 rooms provide conveniences like sofa beds and coffee makers, plus free WiFi and LCD TVs. Guests will also find room service, free bottled water, and hair dryers.
DoubleTree by Hilton Krakow Hotel & Convention Center offers 232 accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 25 per day)
  • Onsite parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: PLN 49 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Lifeguards on site
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • Ballroom
  • Elevator
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Polish

Business services

  • 24-hour business center
  • 16 meeting rooms
  • Computer station
  • Conference center (20452 square feet of space)

Outdoors

  • Lifeguards on site
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 9 2020 to January 30 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 80 per pet, per stay
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 80.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 1.60 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 49 per person (approximately)
  • Self parking fee: PLN 25 per day
  • Pet fee: PLN 80 per pet, per stay
  • Rollaway bed fee: PLN 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 2:00 PM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

DoubleTree Hilton Krakow Hotel
DoubleTree Hilton Krakow
DoubleTree by Hilton Krakow Hotel & Convention Center Hotel
DoubleTree by Hilton Krakow Hotel & Convention Center Krakow

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Krakow Hotel & Convention Center and receive a full refund?
Yes, DoubleTree by Hilton Krakow Hotel & Convention Center offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Krakow Hotel & Convention Center cancellation policy on our site for more details about any exclusions or requirements.
Does DoubleTree by Hilton Krakow Hotel & Convention Center have a pool?
Yes, this property has an indoor pool. Pool access is from 2:00 PM–10:00 PM.
Is DoubleTree by Hilton Krakow Hotel & Convention Center pet-friendly?
Yes, pets are allowed at this property. There's a fee of PLN 80 per pet, per stay.
How much is parking at DoubleTree by Hilton Krakow Hotel & Convention Center?
Self parking is available for PLN 25 per day.
What time is check-in at DoubleTree by Hilton Krakow Hotel & Convention Center?
Check-in is from 3:00 PM - anytime.
What time is check-out at DoubleTree by Hilton Krakow Hotel & Convention Center?
Check-out is at 11 AM.
Where is DoubleTree by Hilton Krakow Hotel & Convention Center located?
Situated in the entertainment district, this hotel is 0.4 mi (0.7 km) from Tauron Arena Kraków and within 3 mi (5 km) of Krakow Barbican and Oskar Schindler Factory. Old Synagogue and Cloth Hall are also within 3 mi (5 km).
4.6
Wonderful
5 - Excellent
224
4 - Good
72
3 - Okay
20
2 - Poor
4
1 - Terrible
2

4.6/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

5/5 Excellent

Traveled with group, Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and fresh, clean staff was very nice and helpfully
Stayed 1 night in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean rooms, good breakfast. Not very close to city center, but, with public trasport, reachable in about 20 min.
Stayed 4 nights in Dec 2019

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service
New year very disappointing
Poor service Stay was from Monday to Friday and had to request room cleaning. No robes and slippers for swimming pool again had to request. Robes were left in a heap on the small table in the room. Very very disappointed I am. HH member for 10+ years and this is by far the worst hotel I've stayed in
Stayed 3 nights in Dec 2019

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
very good stay - nothing to moan about - enjoyed, staff were friendly and helpful
Stayed 3 nights in Dec 2019

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