“The staff did not send us the check in info early enough. We booked a day before. We had to call them, email them, Whatsapp them, and no answer. We ended up contacting Expedia who nudged them and we finally got an email giving the info right as we were waiting at the door.. Not even an apology was given.
The hotel itself was beautiful and clean and brand new. AC and fans are great. Showers and toiletries are great. However, it is a pity that the room reeked of sewage smells that made it hard to……
“This was our second stay at what is one of my favourite hotels. The location is perfect. The hotel is great. The staff are lovely. The food is amazing. What more could you ask for!”
“I can't overstate who wonderful the staff was from the beginning of our stay to the end. They had great advise on Granada's attractions and cuisine. Our room was very nice with a great balcony. My thanks again to the staff who made my trip to Granada such an enjoyable experience. ”