What a horrible place - DO NOT STAY HERE!!
Posted Nov 27, 2016
Check in was 45 minutes while the staff figured out what rooms were taken and which weren't. While in line, a guy said they gave him a key to a room with someone in it. Same thing for my in-laws, they were given a room with someones luggage already in it. Staff was very disorganized. We were given a room with two beds, but when we got there, it only had one (shouldn't they know that???). The room was dirty, had holes in walls, cables running across the room into the adjoining room, carpets were filthy and the bed had hair in it. While in the room another guest entered saying they had given the room to him - three times it happened...which 3 times it's ever happened to me before (I travel ~20% with my job). The grounds were dirty and unkempt with trash all about, the facilities are in ill repair, and the breakfast area had a millipede carcass on the wall - not a recently departed bug, but one that been there for sufficient time to be a CARCASS!! But the best (severe sarcasm) was when the front desk calls me at 10:30 (I was asleep) and asked me if they could charge three rooms to my CC because they didn't get cards for my in-laws or my sister-in-law. Said they would "get in trouble" if it weren't reconciled that night. I come to find out it was the MANAGER that called...shouldn't she be the one taking care of the issues?? What a dump. To add insult to injury, they charged 4 times the going rate because there was an event in town. No more Wyndams in my future!!