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"Very happy with the room. Cosy bar/lounge area. Staff very helpful"

"Lovely staff and well situated hotel. "

"Room was nice size, bed super comfy, warm enough, tea making stuff, quite room i had "

"The cleaning lady I met was very helpful as I have never stayed at this form of accommodation before and had gotten lost. The front entrance is not clear from the waterside. Thanks again to her. "

"Room was lovely and clean, all I needed for a one night solo stay. Loved that there were breakfast options provided and plenty of tea bags and milk! No complaints and would happily stay again in future!"

"The breakfast was good but, need to be hotter. Staffs were excellent, good quality service. We did not experience any evening meals unfortunately, we arrived Sunday and stays till Wednesday morning. The hotel only serves dinners from Wednesday evening to Saturday 😟 We weren’t aware until we made the booking. We were also we’re not aware of any extra parking space at the back of the hotel? I has messaged the hotel about parking earlier but was told to park at Westgate Carpark! Only after we had arrived and booked in, the receptionist told us we could park at the back 😟 having already paid £10.50 for overnight parking. "

"Pleasantly surprised and would highly recommend. Room was spacious and clean. Loved the wines glasses! The breakfast was perfectly adequate and the shared kitchen clean and pleasant to sit in. We paid for carpark and were allowed to leave car the next for a visit of the city. A nice 20 minutes walk along the canal. Host very prompt and polite by text once we had booked. Great price for the convenience and facilities. Thank you ☺️ "

"Great location at top of the Steep Hill and a few minutes walk from both the Cathedral and Castle. 4* finish to hotel and amenities. "

"The room was a good size. clean and comfortable. The staff were friendly and helpful - my wife thought she had lost a small bag containing 2 keys and the lady on reception went out of her way to look for them - in the event my wife found them at home. The hotel has an excellent position, close to the castle and the cathedral. "