Canopy by Hilton London City

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In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi

Overview of Canopy by Hilton London City

Canopy by Hilton London City

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
11-15 Minorities St, London, England, Ec3N 1AX

Explore the area

  • Popular LocationTower Bridge11 min walk
  • Popular LocationTower of London12 min walk
  • Popular LocationLondon Bridge16 min walk
  • AirportLondon (LHR-Heathrow)60 min drive

Choose dates to view prices

About this area

London

Canopy by Hilton London City is located in London City Centre, a neighborhood in London, and is near a metro station. The British Museum and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Tower Bridge and Tower of London. London Eye and Natural History Museum are not to be missed.

What's nearby

  • Tower Bridge - 11 min walk
  • Tower of London - 12 min walk
  • London Bridge - 16 min walk
  • St. Paul's Cathedral - 8 min drive
  • The Shard - 10 min drive

Getting around

  • Aldgate Station - 1 min walk
  • Fenchurch Street Station - 4 min walk
  • Heathrow Airport (LHR) - 60 min drive

Restaurants

  • Satyrio - 2 min walk
  • Hoop and Grapes - 2 min walk
  • Lazio - 2 min walk
  • Starbucks - 2 min walk
  • Omnino - 3 min walk

About this property

Canopy by Hilton London City

4-star hotel near Tower of London
Near Tower Bridge and London Bridge, Canopy by Hilton London City provides dry cleaning/laundry services, a 24-hour gym, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), an elevator, and a 24-hour front desk
  • Smoke-free premises, luggage storage, and tour/ticket assistance
  • A water dispenser, multilingual staff, and concierge services
Room features
All guestrooms at Canopy by Hilton London City include perks such as 24-hour room service and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch Smart TVs with digital channels
  • Daily housekeeping and phones

Languages

English, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: GBP 24.00 per person
  • 1 restaurant
  • 24-hour room service

Things to do

  • 24-hour fitness center

Conveniences

  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 49-inch Smart TV
  • Digital channels

Food and drink

  • Espresso maker

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 75 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: GBP 24.00 per person (approximately)
  • Pet fee: GBP 40.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Canopy by Hilton London City Hotel
Canopy by Hilton London City London
Canopy by Hilton London City Hotel London

Frequently asked questions

Is Canopy by Hilton London City pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 75 lbs per pet. There's a fee of GBP 40.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Canopy by Hilton London City?

As of Aug 18, 2022, prices found for a 1-night stay for 2 adults at Canopy by Hilton London City on Aug 25, 2022 start from $160.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Canopy by Hilton London City?

This hotel doesn't offer parking.

What time is check-in at Canopy by Hilton London City?

Check-in is from 3:00 PM - anytime.

What time is check-out at Canopy by Hilton London City?

Check-out is at 11:00 AM.

Where is Canopy by Hilton London City located?

Located in London City Centre, this hotel is within a 15-minute walk of Financial District, Tower Bridge, and Tower of London. London Bridge and The Shard are also within 1 mi (2 km). Aldgate Station is only a 2-minute walk and Aldgate East Station is 5 minutes.

Can I cancel my reservation for free at Canopy by Hilton London City and receive a full refund?

Yes, Canopy by Hilton London City offers free cancellation on select room rates, because flexibility matters! Please refer to Canopy by Hilton London City cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 133 out of 179 reviews
5 - Excellent 74%
Rating 4 - Good. 34 out of 179 reviews
4 - Good 19%
Rating 3 - Okay. 7 out of 179 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 179 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 179 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable hotel. Great location. Will use again.
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and location, would stay again without a doubt.
Stayed 2 nights in Aug 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great design, clean, quiet, friendly staff. Would book again.
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean hotel with excellent service.
Stayed 4 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and staff. Only challenge we had was finding places to eat as we arrived on a Saturday and the first two days most places were closed on the weekend . But the hotel and staff were top notch and the food in the bar was very Good !!!!
Stayed 3 nights in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property location is great .7-10 minute walk to Towers of London .15 minutes to Spiltslfields markets. Helpful staff and clean.The breakfast was ok but very repetitive with no changes from day to day -very boring English breakfast so most days did not eat but just got coffee. Do not get a room near the elevators as they talk -doors opening,door closing constantly-very irritating. Overall nice stay
Stayed 8 nights in Jul 2022

3/5 Okay

Traveled with partner, Traveled with family
Liked: Staff & service
The rooftop bar was unfortunately still under construction during my stay, which was not noted anywhere since I didn't book directly with the hotel. Just a few issues throughout our stay: housekeeping/ cleanliness for our room wasn't the best, the breakfast wasn't my favorite though they did do a good job with accommodating dietary restrictions, and we weren't able to control the temperature/thermostat in our room even though we spoke to reception several times about it. The staff were very nice though, and the bar in the lobby is pleasant.
Stayed 3 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the staffs are good. Their breakfast buffet is excellent with different selections. I recommend booking this with your stay.
Stayed 2 nights in Jun 2022

4/5 Good

Traveled with partner
Liked: Staff & service, amenities
Staff was great…. need to improve front desk appearance not inviting enough Room was comfortable
Stayed 3 nights in Jun 2022

3/5 Okay

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The hotel is nice. The staff is just polite enough. The everyday cleaning of my room had plenty of room for improvement. (no pun intended)
Stayed 7 nights in Jun 2022