NEGATIVE: 1) there is an extra fee for parking on the Premises. 2) The standard rooms face the freeway, and the noise of the traffic is constant and 24 hours. If you are a light sleeper, this is NOT the room for you. We did not know that there was an option to book a premium room that was less noisy. I am not sure that would have solved the problem either. The hotel is next to the freeway. There was also a noise in the room that sounded like water was running 24/7. 3) They were short-staffed at times. There was always a line in the lobby in the morning. Perhaps, it was due to the shortage of labor during the pandemic or the holiday season. 4) Bear minimum essentials: you had one shower towel, one face towel, and one handwash per person. 5) If you wanted your room cleaned, you had to tell them 1 day in advance. The staff would go in 3 hours after you left, and you could not come back for 3 hours after they finished cleaning. Understandably, this was due to state regulations during the pandemic. However, it was not optimal. On vacation, you don’t have a fixed schedule so you don’t know exactly when you may or may not need to come back to your room. – POSITIVE: 1) The room and hotel were always clean and looked esthetically pleasing. 2) The hotel is walking distance to a shopping center with different choices of places to eat and supermarkets. We enjoyed walking to breakfast. – CONCLUSION: Personally, we would not go back to this hotel mainly because of the noise in the room.
