Best Western Louisville East

Photo gallery for Best Western Louisville East

Featured Image
Indoor pool
Outdoor Spa Tub
Desk, laptop workspace, blackout drapes, iron/ironing board
32-inch LCD TV with cable channels

Overview of Best Western Louisville East

Best Western Louisville East

2.5 star property

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
9802 Bunsen Way, Louisville, KY, 40299

Explore the area

  • Popular LocationHunnington Place Shopping Center17 min walk
  • Popular LocationMall St. Matthews9 min drive
  • Popular LocationE.P. Tom Sawyer State Park9 min drive
  • AirportLouisville, KY (SDF-Louisville Intl.)16 min drive

Choose dates to view prices

About this area

Louisville

Located in Louisville, Best Western Louisville East is in the business district. KFC Yum Center and Louisville Slugger Museum are cultural highlights, and travelers looking to shop may want to visit Mall St. Matthews and Fourth Street Live!. Louisville Zoo and Louisville Mega Cavern are not to be missed.

What's nearby

  • Hunnington Place Shopping Center - 17 min walk
  • Mall St. Matthews - 9 min drive
  • E.P. Tom Sawyer State Park - 9 min drive
  • Springhurst Towne Center Shopping Center - 13 min drive
  • Louisville Mega Cavern - 14 min drive

Getting around

  • Louisville International Airport (SDF) - 16 min drive

Restaurants

  • Charr'd Bourbon Kitchen & Lounge — 8 min walk
  • Tony Boombozz — 19 min walk
  • The Melting Pot — 20 min walk
  • IHOP — 3 min drive
  • LongHorn Steakhouse — 4 min drive

About this property

Best Western Louisville East

Suburban hotel with 24-hour fitness center and 24-hour business center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a meeting room. All 101 rooms provide conveniences like microwaves and coffee makers, plus free WiFi and LCD TVs with cable channels. Free local calls, hair dryers, and ironing boards are among the other amenities that guests will find.
Best Western Louisville East offers 101 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee daily
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Service animals are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 250 per stay
  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hotel Louisville East
Best Western Louisville East
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Best Western Louisville East Hotel
Best Western Louisville
Louisville Best Western
Best Western Envoy Inn And Suites
Best Western Louisville East Hotel
Best Western Envoy Hotel Louisville
Best Western Louisville East Louisville
Best Western Louisville East Hotel Louisville

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 342 out of 993 reviews
5 - Excellent 34%
Rating 4 - Good. 381 out of 993 reviews
4 - Good 38%
Rating 3 - Okay. 142 out of 993 reviews
3 - Okay 14%
Rating 2 - Poor. 69 out of 993 reviews
2 - Poor 7%
Rating 1 - Terrible. 59 out of 993 reviews
1 - Terrible 6%

3.9/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property wasn’t very clean. You could definitely tell my floor hadn’t been vacuum, there was stuff all over the floor. I was truly disappointed with the cleanliness of the property.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean stay, staff was very friendly :)
Stayed 1 night in Nov 2021

5/5 Excellent

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
excellent for the price
Really comfortable room with a comfortable bed and a nice desk with office chair. I didn't use it, but the pool looked nice. The breakfast included hot eggs and sausage and the dining room was clean and comfortable. My bathroom could have been a little cleaner. Staff was very friendly.
Stayed 3 nights in Oct 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but needs better ventilation in rooms
Hotel is clean and comfortable. Pool and hot tub are great. Hot tub needs to be cleaned more frequently lots of residue and hair. Breakfast is ok. Rooms are damp, musty with heat and air on. Rooms need better ventilation, dehumidifier. Our clothes were actually damp. I left the room door open for a couple of hours to air it out.
Stayed 4 nights in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021