Renaissance Lucerne Hotel

Photo gallery for Renaissance Lucerne Hotel

Primary image
32-inch flat-screen TV with satellite channels, TV, iPod dock
Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk

Overview of Renaissance Lucerne Hotel

Renaissance Lucerne Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
Map
Pilatusstrasse 15, Lucerne, LU, 6002

Explore the area

  • Popular LocationChapel Bridge5 min walk
  • Popular LocationKKL Lucerne5 min walk
  • Popular LocationLake Side Promenade11 min walk
  • AirportZurich (ZRH)53 min drive

Choose dates to view prices

About this area

Lucerne

In the city center and near a train station, Renaissance Lucerne Hotel is in an area with good shopping. Lucerne Arts Museum and Bourbaki Panorama are cultural highlights, and some of the area's activities can be experienced at Lucerne Ferry Terminal and Via Gottardo. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snow tubing and sledding.

What's nearby

  • Jesuit Church - 4 min walk
  • Chapel Bridge - 5 min walk
  • KKL Lucerne - 5 min walk
  • Franciscan Church - 5 min walk
  • Lake Side Promenade - 11 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 4 min walk
  • Zurich Airport (ZRH) - 53 min drive

Restaurants

  • Negishi Sushi Bar - 2 min walk
  • Penthouse - 2 min walk
  • Das Weisse Schaf - 2 min walk
  • La Cucina - 3 min walk
  • La Baracca - 3 min walk

About this property

Renaissance Lucerne Hotel

4-star hotel, walk to Chapel Bridge
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite. All 87 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include iPod docks and room service.
Renaissance Lucerne Hotel offers 87 air-conditioned accommodations with iPod docking stations and espresso makers. Pillowtop beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Offsite parking within 49 ft (CHF 15 per night)
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CHF 30 for adults and CHF 20 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Restaurants on site

  • Pacifico - South American
  • Boca Grande Smokers Bar

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for CHF 60.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.95 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: CHF 30 for adults and CHF 20 for children (approximately)
  • Nearby parking fee: CHF 15 per night (49 ft away)
  • Rollaway bed fee: CHF 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Renaissance Lucerne
Lucerne Renaissance
Lucerne Renaissance Hotel
Renaissance Hotel Lucerne
Renaissance Lucerne
Renaissance Lucerne Hotel
Renaissance Lucerne
Renaissance Lucerne Hotel Hotel
Renaissance Lucerne Hotel Lucerne
Renaissance Lucerne Hotel Hotel Lucerne

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 217 out of 411 reviews
5 - Excellent 53%
Rating 4 - Good. 147 out of 411 reviews
4 - Good 36%
Rating 3 - Okay. 34 out of 411 reviews
3 - Okay 8%
Rating 2 - Poor. 7 out of 411 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 411 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of things to do. The public transportation is very convenient . The hotel was clean and very nice. Staff was friendly and helpful.
Stayed 2 nights in Apr 2022

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centralized with the train station close to it. Lots of eating places.
Stayed 5 nights in Mar 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always willing to go over and above to assist me. For example - assistance with getting covid tests and - even more important - test results, when these were not delivered by quickly enough for my travel date. Such help is always offered freely and with enthusiasm - no need to ask. Thank you Marcelo!
Stayed 9 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located property everything
Stayed 3 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice n clean
Stayed 3 nights in Nov 2021