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Comfort Suites Madison West

Photo gallery for Comfort Suites Madison West

Primary image
Indoor pool
Indoor pool
Indoor pool
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Overview of Comfort Suites Madison West

Comfort Suites Madison West

2.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
1253 John Q Hammons Dr, Madison, WI, 53717

Explore the area

  • Popular LocationAlliant Energy Center15 min drive
  • Popular LocationCapitol Square20 min drive
  • Popular LocationWisconsin State Capitol21 min drive
  • AirportMadison, WI (MSN-Dane County Regional)25 min drive

Choose dates to view prices

About this area

Madison

Located in Madison, Comfort Suites Madison West is near the airport. Wisconsin Union Theater and Memorial Union Terrace are local landmarks, and some of the area's attractions include Vitense Golfland and Allen Centennial Gardens. Looking to enjoy an event or a game? See what's going on at Camp Randall Stadium or Alliant Energy Center. Spend some time exploring the area's activities, including outlet shopping.
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Map

What's nearby

  • Capital Brewery - 20 min walk
  • National Mustard Museum - 3 min drive
  • Alliant Energy Center - 15 min drive
  • Capitol Square - 20 min drive
  • Wisconsin State Capitol - 21 min drive

Getting around

  • Madison Station - 19 min drive
  • Dane County Regional Airport (MSN) - 25 min drive

Restaurants

  • Dhaba - 9 min walk
  • Cafe Zupas - 10 min walk
  • Biaggi's - 13 min walk
  • Pho Nam Noodle House - 17 min walk
  • Eno Vino - 18 min walk

About this property

Comfort Suites Madison West

Family-friendly hotel with free airport shuttle and free area shuttle
This smoke-free hotel features an indoor pool, a spa tub, and a business center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 95 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like sofa beds and refrigerators. Guests will also find microwaves, hydromassage showerheads, and coffee makers.
Comfort Suites Madison West offers 95 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free area shuttle

Things to do

  • Arcade/game room
  • Indoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Guest rating 4+
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Free airport shuttle
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2 star
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Hotel
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Hot tub
Hot tub

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Madison
Comfort Suites Madison
Comfort Suites Madison Hotel
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West Hotel
Comfort Suites Madison West Madison
Comfort Suites Madison West Hotel Madison

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 485 out of 988 reviews
5 - Excellent 49%
Rating 4 - Good. 366 out of 988 reviews
4 - Good 37%
Rating 3 - Okay. 78 out of 988 reviews
3 - Okay 8%
Rating 2 - Poor. 42 out of 988 reviews
2 - Poor 4%
Rating 1 - Terrible. 17 out of 988 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

3.8/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had a lot of options. Nice rooms. Any issues were handled immediately
Stayed 5 nights in Apr 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

4/5 Good

Traveled with family
Liked: Amenities
Great location
Stayed 3 nights in Mar 2022

2/5 Poor

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet in the room had a giant stain we noticed right away, the beds were AWFUL and we believe most likely broken the way they wobbled when sitting on them. The couch was hard. The pool area was in disrepair, tiles missing in the hot tub, it was filthy. The surrounding area around the pool was dirty. The elevator, was old... very old. We thought several times it was going to break while riding in it. Overall the stay was subpar and we're not sure we will stay with Comfort Suites again.
Stayed 2 nights in Mar 2022

3/5 Okay

Disliked: Staff & service, amenities, property conditions & facilities
I only saw one other guest the whole time I was there. It was bleak.
Stayed 1 night in Mar 2022