A comfortable stay in Madison, right by the Capita
Posted Aug 29, 2016
Our stay was fine, nothing really exceptional. except the hotel staff. But, we made the mistake of not booking directly through the hotel. and it happened to be a busy weekend in Madison; translate = the room cost was way inflated, and I didn't realize any of that until we got there. I would definitely go back, BUT, I would definitely book directly through.the hotel, and try to avoid popular Madison weekends.
Comment from Hotel Management
Sep 7, 2016 by Kelsey, Hotel Management
We are happy to hear that, overall, you had a nice stay with us, Max! We do apologize, however, that your experience did not "wow" you. We work hard to make sure each and every one of our guests feels special from check-in to check-out, no matter how busy the weekend is, and are sorry to hear we did not make you feel as such. We hope to have the opportunity to make it up to you in the future! Thank you for choosing us and providing us with such constructive feedback.