Ratings based on 890 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Milwaukee , wi

Friendly staff, great location

Posted Aug 7, 2016
Pros: Great location. Nice view of the capital and centrally situated .
Cons: Free breakfast.
Location: Restaurants and shops on State street, live music on King Street and the farmers market on the capital square.
The staff was helpful and very friendly. The room was clean and pleasant. I didn't plan to use the pool, but it turned out to be a nice option on a hot afternoon. The only suggestion is that, for the price, it would have been nice to have a complimentary breakfast for all guests, not just governor club level. The location could not have been better. Overall a good experience. We will definitely be back next time we visit Madison.
Comment from Hotel Management
Aug 22, 2016 by Kelsey, Hotel Management
Thank you so much for your kind review, Lisa! We are happy to hear you had such a fun visit, and even happier to hear that you found our team to be so helpful and friendly! We can't wait to share your kind words with them. We are very appreciative of your feedback about breakfast, and will certainly take your suggestion into consideration! We can't wait for your next visit!
5 out of 5
by A verified traveler from Iowa City, IA

Posted Aug 3, 2016
Best bathtub ever. My room had a view of the Capitol and was right in the heart of Madison. Bed was very comfortable and the room was extremely quiet.
Comment from Hotel Management
Aug 22, 2016 by Kelsey, Hotel Management
We love this review, Wendy! It's the little things that make stays so wonderful - thanks for reminding us of that! We can't wait to have you has a guest again soon. Thank you for choosing The Madison Concourse Hotel and Governor's Club!
3 out of 5
by A verified traveler from Berlin

Cityhotel in zentraler Lage

Posted Jul 24, 2016
Pros: Die Lage.
Cons: Eine frühere Einckeck-zeit wäre wünschenswert.
Location: Das Hotel ist mitten im Zentrum und eignet sich vor allem für die Stadtbesichtigung.
Zu Unrecht wirbt das Hotel mit einer ungetrübten Aussicht auf das State Capitol, denn die gibt es in den meisten Fällen von den Zimmern aus nicht. Das Hotel besticht durch seine Lage, die Zimmer sind hell und freundlich und das Frühstücksbuffet ist ausreichend. Unmittelbar fußläufig zu erreichen sind das repräsentative State Capitol und einige Restaurants. Madison bietet kleinstädtisches Flair. Allerdings trifft man bei Spaziergängen durch die Stadt leider überall auf homeless people, die sich gerade abends in der Nähe der Mainstreet versammeln. Mit sonstigen Höhepunkten kann Madison gegenwärtig (noch nicht) punkten vielleicht mit Ausnahme der Uferpromenade im angrenzenden Universitätsgelände, die gerade Gestalt annimmt, allerdings noch viele Baumaßnahmen nötig hat. Dort wird gegrillt, es gibt "Brat" (so heißt dort die der deutschen Bratwurst nachempfundene Grillwurst) und Bier auf vorhandenen Terrassen. Von Stegen kann im See gebadet werden.
Comment from Hotel Management
Aug 22, 2016 by Kelsey, Hotel Management
Thank you so much for your review, Gregor! We are glad that, overall, you had a lovely visit to our hotel and in-house restaurant. During your next visit, we will happily put in a request for a room with a capitol or lakeside view! Thanks again.
5 out of 5
by A verified traveler

Posted Jul 20, 2016
Great location and helpful, friendly staff!! Loved it!!
Comment from Hotel Management
Aug 22, 2016 by Kelsey, Hotel Management
Thank you so much for your review, and for choosing The Madison Concourse Hotel and Governor's Club!
3 out of 5
by A verified traveler from Sheboygan, WI

Room

Posted Jul 19, 2016
Pros: The lobby was nice.
Cons: Improve the room.
Location: We visited with friends that stayed at the Edgewater. Much better.
The room was small. The bed "dished" towards the middle. The door between the bed and the bath is a sliding barn door, Not very private. The coffee maker is on the bathroom sink counter. The refrigerator is in the closet. The window was extremely difficult to open.
Comment from Hotel Management
Aug 22, 2016 by Kelsey, Hotel Management
Thank you so much for your candid and honest feedback, Mark! We sincerely apologize for the issues you faced with your guest room, and will be sure to correct the problems with your bed and window. We hope we have the opportunity to have you as a guest again in the future. Thank you.
4 out of 5
by A verified traveler

Downtown Madison

Posted Jul 18, 2016
Checkin was fast and easy. Location was great. The hotel is a little outdated but they are trying to keep up with the newer ones. Parking is $10 over night, which you can't beat. Didn't try the food.
Comment from Hotel Management
Jul 19, 2016 by Kelsey, Hotel Management
Thank you so much for reviewing your visit, Alee! We are happy to hear you had a great check-in experience and a nice stay! We have plans to continue upgrades on our guest rooms and public spaces, so be sure to visit again and see what we have in store! Thanks again!
5 out of 5
by A verified traveler from California

Excellent location

Posted Jul 4, 2016
Perfect location, easy and inexpensive parking. Very very comfortable bed.
Comment from Hotel Management
Jul 14, 2016 by Kelsey, Hotel Management
Thank you so much, John! We are so happy to hear you enjoyed your visit and found it to be such a wonderful, easy experience. We hope to see you again soon!
4 out of 5
by A verified traveler

Posted May 26, 2016 on Hotels
Piacevole e tranquillo
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
We are happy you had such a peaceful stay! Come visit us again any time!
5 out of 5
by Stephanie from Michigan

Best beds!

Posted May 24, 2016 on Hotels
Most comfortable bed ever! This is a very nice hotel.
Comment from Hotel Management
Jul 15, 2016 by Kelsey, Hotel Management
We are so happy you had such a wonderful visit, Stephanie! We certainly understand how important a good night's sleep can be, and are happy to hear that you found your bed to be so comfortable. We hope to see you in the near future!
3 out of 5
by lisa from Montvale , NJ

Illusional at best.

Posted May 18, 2016 on Hotels
Television was not up to par. Neither was housekeeping or room service. We will be visiting again for my son to attend school but we will stay at the Edgewater from now on.
Comment from Hotel Management
Jul 20, 2016 by Kelsey, Hotel Management
We sincerely apologize for the issues you faced during your stay, Lisa. We pride ourselves on providing extraordinary service and impeccable facilities to all our guests, and that certainly does not align with what you have described. We hope we have the opportunity to make this up to you in the future, and appreciate your candid feedback on your stay. Thank you so much for visiting!