McKinley Mall Tours

The hotel was noisy, people talking in the hallway, until past 11. I could hear showers and faucets running. The tub was the slipperiest ever! My wife took her shower holding on to the grab bar the whole time! The shuttle driver was very good.

It is a beautiful and historically significant building. The room was very updated and tastefully appointed and comfortable. The staff were attentive and helpful. The location is close to restaurants and arts venues.

Overall, the property was far below the anticipated conditions and value for the nightly rates. My room was damp & musty, strong indications of mold growth in the air vents/return. Linens were stained and had hair that did not belong to my partner or myself. Our in room fridge wasn’t functioning, but this was not apparent until the next morning when the items placed inside were still warm more than 12 hours later