Find all hotels by Independent in Medina, OH

"Elevators were down for the entire weekend. How sad"

"Shuttle service excellent!"

"Good "

"The rooms were terrible "

"Work place clean and well lit. "

"Good "

"Room was very clean and staff was very welcoming."

"It has been a while since I last stayed at a Best Western and I did not always remember them being the most clean, but this one was pretty nice and clean. The only issue was there were fire alarms the first and last night (@147am & 12am). The first was an actual issue, but the communication on when we could go back to our rooms was unclear. I am not sure why there was not some sort of an intercom update. Then on my last night the alarm then went off at midnight, three times. When I went down to the front desk I was told it was a false alarm. Again maybe something that could have been told through an intercom. When I asked if this would be the last one I was told "I cannot guarentee it". Just need some better communications. "

"I didn't need the shuttle. But it was there."