Upon entering I knew I was not going to be happy. Celling tiles in the atrium were missing, stained brown from leaks or halfway falling out. The room was so small, only one person could be in the bathroom at a time and only one person would fit between the bed and the dresser/tv stand. There were only two lights in the room, a lamp and a small light right over the door, so it was very very dark. The room NEVER cooled even after leaving the AC on for hours. The toilet handle AND the towel rack both fell off during our stay and the bathroom smelled of stale urine. We NEVER took off our shoes while in the room. The bathroom was stocked with 2 towels after we requested 4. The was no maid service during our 4 night stay unless requested. They advertised warm Chocolate Chip Cookies upon check in, that didn't happen. Also if you must stay here, request a room FAR FAR away from the pool atrium otherwise you will be kept awake half the night.
