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DoubleTree by Hilton Hotel Cleveland - Westlake

Photo gallery for DoubleTree by Hilton Hotel Cleveland - Westlake

Exterior
Indoor spa tub
Outdoor spa tub
Pool
Room, 2 Double Beds (Treat Yourself Amenity) | In-room safe, desk, blackout drapes, iron/ironing board

Overview of DoubleTree by Hilton Hotel Cleveland - Westlake

DoubleTree by Hilton Hotel Cleveland - Westlake

4.0 star property

7.4/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
1100 Crocker Road, Westlake, OH, 44145

Explore the area

  • Popular LocationCrocker Park13 min walk
  • Popular LocationLake Erie Nature & Science Center3 min drive
  • Popular LocationHuntington Beach4 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)23 min drive

Room options

About this area

Westlake

Located in Westlake, DoubleTree by Hilton Hotel Cleveland - Westlake is in the business district and in a regional park. Crocker Park and Westfield Great Northern Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Erie and Huntington Beach. Looking to enjoy an event or a game? See what's going on at Progressive Field or Rocket Mortgage FieldHouse.

What's nearby

  • Crocker Park - 13 min walk
  • Lake Erie Nature & Science Center - 3 min drive
  • Huntington Beach - 4 min drive
  • Miller Nature Preserve - 7 min drive
  • John Christ Winery - 8 min drive

Getting around

  • Cleveland Station - 21 min drive
  • Cleveland Hopkins International Airport (CLE) - 23 min drive

Restaurants

  • Bonefish Grill - 16 min walk
  • Cafe Tandoor - 16 min walk
  • Arashi Japan - 16 min walk
  • The Yard House - 16 min walk
  • Rosewood Grill - 18 min walk

About this property

DoubleTree by Hilton Hotel Cleveland - Westlake

4-star hotel in the business district
At DoubleTree by Hilton Hotel Cleveland - Westlake, you can look forward to dry cleaning/laundry services, a gym, and a 24-hour business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant and a snack bar/deli.
You'll also find perks like:
  • Swimming pool
  • Free self parking
  • Luggage storage, a reception hall, and a front desk safe
  • Smoke-free premises, concierge services, and an elevator
  • Guest reviews say good things about the helpful staff and location
Room features
All 267 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak well of the clean, comfortable rooms at the property.
Other amenities include:
  • Sofa beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 37-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant

Things to do

  • Fitness center
  • Swimming pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Pool gate
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Conference space (11000 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 35 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland - Westlake Hotel
DoubleTree by Hilton Hotel Cleveland - Westlake Westlake
DoubleTree by Hilton Hotel Cleveland - Westlake Hotel Westlake

Frequently asked questions

Does DoubleTree by Hilton Hotel Cleveland - Westlake have a pool?

Yes, this property has a pool.

How much does it cost to stay at DoubleTree by Hilton Hotel Cleveland - Westlake?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Cleveland - Westlake on Jan 8, 2023 start from $61.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Cleveland - Westlake pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 35 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Hotel Cleveland - Westlake?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Cleveland - Westlake?

Check-in is from 4 PM - 3:00 AM. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Hotel Cleveland - Westlake?

Check-out is at 11 AM.

Where is DoubleTree by Hilton Hotel Cleveland - Westlake located?

Situated in a regional park, this hotel is 0.7 mi (1.1 km) from Crocker Park and within 3 mi (5 km) of Lake Erie and Huntington Beach. Westfield Great Northern Mall and NASA Glenn Research Center are also within 12 mi (20 km).

Can I cancel my reservation for free at DoubleTree by Hilton Hotel Cleveland - Westlake and receive a full refund?

Yes, DoubleTree by Hilton Hotel Cleveland - Westlake offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Hotel Cleveland - Westlake cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.4

Good

Rating 10 - Excellent. 388 out of 1000 reviews" "
" "10 - Excellent 39%
Rating 8 - Good. 210 out of 1000 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 184 out of 1000 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 116 out of 1000 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 102 out of 1000 reviews" "
" "2 - Terrible 10%

7.6/10

Cleanliness

7.9/10

Staff & service

7.3/10

Amenities

7.4/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Good

Diane
Liked: Cleanliness, staff & service
Check went great! Large party staying at hotel made for some noise.
Stayed 1 night in Dec 2022

6/10 Okay

MARILYN
Traveled with partner
Liked: Staff & service
Disliked: Amenities
The facility itself was ok but needs some major updates. My room wasn’t even ready when I came for checkin and it was an hour past checkin when I came. I had to wait an additional 40 minutes. But never the less the front desk staff was very pleasant. The bar staff that evening not so much. She was rude and very snappy to myself and others.

4/10 Poor

Rita
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon entering I knew I was not going to be happy. Celling tiles in the atrium were missing, stained brown from leaks or halfway falling out. The room was so small, only one person could be in the bathroom at a time and only one person would fit between the bed and the dresser/tv stand. There were only two lights in the room, a lamp and a small light right over the door, so it was very very dark. The room NEVER cooled even after leaving the AC on for hours. The toilet handle AND the towel rack both fell off during our stay and the bathroom smelled of stale urine. We NEVER took off our shoes while in the room. The bathroom was stocked with 2 towels after we requested 4. The was no maid service during our 4 night stay unless requested. They advertised warm Chocolate Chip Cookies upon check in, that didn't happen. Also if you must stay here, request a room FAR FAR away from the pool atrium otherwise you will be kept awake half the night.
Stayed 4 nights in Nov 2022

10/10 Excellent

Johnetta
Traveled with family and small children
Liked: Staff & service
My experience was excellent friendly staff nice facility.
Stayed 1 night in Nov 2022

4/10 Poor

Robert, Parkersburg
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I mainly had a problem with the strong Chlorine smell inside the room.
Stayed 1 night in Oct 2022

8/10 Good

Amani
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it i was just sad that i had to leave also I didn’t like that i had to put a 150.00 down for a deposit for paying with cash but everything else was fine i would recommend it
Stayed 2 nights in Sep 2022

6/10 Okay

Kim
Traveled with group
Disliked: Property conditions & facilities
Bar/Restaurant food and drinks were awful, run by one guy that was very flustered Cleanliness was below average, hair found in bed and bathroom partially clean Cookies were a great continued welcome!
Stayed 4 nights in Sep 2022

10/10 Excellent

Bob
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would highly recommend Doubletree Westlake, and will book them when we return to Cleveland.
Stayed 4 nights in Sep 2022

2/10 Terrible

Gabriella
Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Carpet dirty Curtains with red stains Blanket had yelli stains on it Air Conditioner makes a horrible noise when it turns on. Horrible experience and will never recommend this place. When told staff They said you booked through expidia its there problem not the hotels. Was expecting two queen and recived 2 doubled beds Booked a disability room with easy acess paying more And received a room on second floor and back of hotel. Horrible!! I travel many times for work and will never choice this hotel again.