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Grand Hyatt Melbourne

Star Rating
5 out of 5

Photo gallery

Featured Image
Indoor pool, sun loungers
Indoor pool, sun loungers
Indoor Spa Tub
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Guest reviews

4.5/5 Wonderful
996 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Map

123 Collins Street, Melbourne, VIC

Explore the area

Popular LocationFederation Square5 min walk
Popular LocationHer Majesty's Theatre7 min walk
Popular LocationBourke Street Mall8 min walk
AirportMelbourne, VIC (MEL-Tullamarine)29 min drive

Choose dates to view prices

  • Room, 1 King Bed, River View

    Photos of Room, 1 King Bed, River View

    4.7/5 guest room rating

    Room amenities

    • 366 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, River View

  • Room, 2 Twin Beds, River View

    Photos of Room, 2 Twin Beds, River View

    4.7/5 guest room rating

    Room amenities

    • 366 sq ft
    • River view
    • Sleeps 3
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds, River View

  • Club Room, 1 King Bed

    Photos of Club Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed

  • Grand Suite, 1 King Bed

    Photos of Grand Suite, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 861 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsGrand Suite, 1 King Bed

  • Room, 1 King Bed

    Photos of Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed

  • Room, 1 King Bed (Spa)

    Photos of Room, 1 King Bed (Spa)

    5/5 guest room rating

    Room amenities

    • 463 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed (Spa)

  • Room, 2 Twin Beds

    Photos of Room, 2 Twin Beds

    4/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds

  • Deluxe Room, 1 King Bed

    Photos of Deluxe Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed

  • Club Room, 2 Twin Beds

    Photos of Club Room, 2 Twin Beds

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsClub Room, 2 Twin Beds

  • Deluxe Room, 1 King Bed (Club Access)

    Photos of Deluxe Room, 1 King Bed (Club Access)

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed (Club Access)

  • Club Room, 1 King Bed, River View

    Photos of Club Room, 1 King Bed, River View

    4.2/5 guest room rating

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, River View

  • Club Room, 2 Twin Beds, River View

    Photos of Club Room, 2 Twin Beds, River View

    Room amenities

    • 366 sq ft
    • River view
    • Sleeps 3
    • 2 Twin Beds
    More detailsClub Room, 2 Twin Beds, River View

  • Diplomatic Suite

    Photos of Diplomatic Suite

    Room amenities

    • 1292 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDiplomatic Suite

  • Room, 1 King Bed, City View

    Photos of Room, 1 King Bed, City View

    4.7/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, City View

About this area

Melbourne

In the city center and near a metro station, Grand Hyatt Melbourne is in an area with good shopping. Federation Square and Old Melbourne Gaol are notable landmarks, and some of the area's popular attractions include SEA LIFE Melbourne and Melbourne Star Observation Wheel. Traveling with kids? Make time for Melbourne Zoo, or check out an event or a game at Melbourne Cricket Ground. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with hiking/biking trails and rock climbing.

Visit our Melbourne travel guide
Map
Popular Location

What's nearby

  • Federation Square - 5 min walk
  • Her Majesty's Theatre - 7 min walk
  • Bourke Street Mall - 8 min walk
  • Princess Theatre - 9 min walk
  • Melbourne Central - 12 min walk

Getting around

  • Flinders Street Station - 8 min walk
  • Parliament Station - 8 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 29 min drive

Restaurants

  • Collins Kitchen — 1 min walk
  • Ru-Co Bar — 1 min walk
  • Flinders Lane - 2 min walk

About this property

Grand Hyatt Melbourne

Family-friendly Melbourne hotel in Melbourne Central Business District, walk to Bourke Street Mall
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite. All 550 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. Free wired Internet and 24-hour room service are standard, as are LCD TVs with digital channels.
Grand Hyatt Melbourne offers 550 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

City Club has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Valet parking: AUD 60 per night
Electric car charging station
Limo/town car service

Food and drink

Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 45 per person
1 restaurant and 1 coffee shop/café
1 bar
24-hour room service
Coffee/tea in common area(s)

Things to do

24-hour fitness center
Aerobics classes
Basketball
Full-service spa
Indoor pool
Outdoor tennis court
Pilates classes
Sauna
Shopping
Spa tub
Steam room
Tennis
Yoga classes

Family friendly

Children's games
Dry cleaning service
Free cribs/infant beds
Indoor pool
In-room child care (surcharge)
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
Dutch
English
French
German
Hindi
Italian
Korean
Russian
Spanish
Vietnamese

Business services

24-hour business center
15 meeting rooms
Computer station
Conference center (9688 square feet of space)

Outdoors

Pool sun loungers

Spa

2 treatment rooms
Aromatherapy
Body treatments
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - prenatal
Massage - sports
Massage/treatment rooms
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Egyptian cotton sheets
Free cribs/infant beds
Hypo-allergenic bedding
Linens
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Deep soaking bathtub
Hair dryer
Separate bathtub and shower

Entertainment

32-inch LCD TV
Digital channels
Pay movies
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Refrigerator

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 14 April 2020 to 13 July 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 45 per person (approximately)
  • Valet parking fee: AUD 60 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Contactless check-in is available.
  • The property affirms that it follows sanitization practices of GBAC STAR - Hyatt guidelines.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Frequently asked questions

Can I cancel my reservation for free at Grand Hyatt Melbourne and receive a full refund?
Yes, Grand Hyatt Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hyatt Melbourne cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Hyatt Melbourne?
As of Jul 2, 2020, prices found for a 1-night stay for 2 adults at Grand Hyatt Melbourne on Jul 14, 2020 start from $169, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hyatt Melbourne?
Valet parking is available for AUD 60 per night.
What time is check-in at this hotel?
Check-in is from 2:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Grand Hyatt Melbourne?
Check-out is at 11 AM.
Where is this property located?
This family-friendly Melbourne hotel is located in the entertainment district, steps from Collins Street, Yarra Riverfront, and Flinders Lane. Regent Theatre and Forum Theatre are also within 5 minutes. Parliament Station is 8 minutes by foot and Flinders Street Station is 8 minutes.

Guest reviews

Overall score and ratings for Grand Hyatt Melbourne

4.5
Wonderful
996 reviews
5 - Excellent
652
4 - Good
227
3 - Okay
77
2 - Mediocre
29
1 - Poor
11
4.6
Cleanliness
4.6
Service and Staff
4.3
Amenities
4.4
Property condition

5/5 Excellent

Verified traveler
Business traveler
Mar 29, 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location

Hotel in a great location Stayed on the club level with some great inclusions. Price was very reasonable. Enjoyed my stay and would definitely book again

Stayed 2 nights in Mar 2020

5/5 Excellent

Verified traveler
Mar 26, 2020
  • Liked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

5/5 Excellent

Jon
Mar 25, 2020
    This traveler didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    4/5 Good

    Verified traveler
    Mar 19, 2020
    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 7 nights in Mar 2020

    5/5 Excellent

    Valmar, Adelaide
    Traveled with partner
    Mar 16, 2020
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Breakfast was good and bed was comfy and relaxing.Service was excellent.

    Stayed 5 nights in Mar 2020

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