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Grand Hyatt Melbourne

5.0 star property
Family-friendly Melbourne hotel in Melbourne Central Business District with a full-service spa

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Grand Hyatt Melbourne

Lobby
Indoor pool, sun loungers
Exterior
Grand Suite, 1 King Bed (Grand Club Lounge Access) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Meeting facility

Reviews

8.8

Excellent

Popular amenities

  • Parking available
  • Gym
  • Restaurant
  • Breakfast available
  • Spa
  • Hot Tub
    Hot TubHot Tub

Explore the area

Map
123 Collins Street, Melbourne, VIC, 3000
  • Popular LocationCollins Street1 min walk
  • Popular LocationMelbourne Central10 min walk
  • Popular LocationCrown Casino3 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)30 min drive
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9.4 out of 10, Exceptional, (394)
The price is $153
includes taxes & fees
$139 per night
Aug 25 - Aug 26
Hyatt Centric Melbourne

About the neighborhood

Melbourne

Grand Hyatt Melbourne is located in Melbourne Central Business District, a neighborhood in Melbourne, and is in the entertainment district and near a metro station. Regent Theatre and Princess Theatre are cultural highlights, and travelers looking to shop may want to visit Bourke Street Mall and Melbourne Central. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Kayaking and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and rock climbing nearby.
Visit our Melbourne travel guideOpens in a new window

What's nearby

  • Collins Street - 1 min walk
  • Bourke Street Mall - 8 min walk
  • Melbourne Central - 10 min walk
  • Queen Victoria Market - 3 min drive
  • Crown Casino - 3 min drive

Getting around

  • Flinders Street Station - 8 min walk
  • Parliament Station - 8 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Chin Chin - ‬2 min walk
  • ‪Lune Croissanterie - ‬1 min walk
  • ‪Grand Hyatt Club Lounge - ‬1 min walk
  • ‪Collins Kitchen - ‬1 min walk
  • ‪Garden State Hotel - ‬2 min walk

About this property

Grand Hyatt Melbourne

Eco-certified family-friendly hotel near Collins Street
Located close to Regent Theatre and Bourke Street Mall, Grand Hyatt Melbourne provides shopping on site, a coffee shop/cafe, and a hair salon. Active travelers can enjoy fitness classes, Pilates, and basketball at this hotel. Treat yourself to a massage, a facial, or a body treatment at City Club, the onsite spa. The on-site international cuisine restaurant, Collins Kitchen, offers breakfast, brunch, lunch, dinner, and kids' meals. Yoga classes are offered at the 24-hour gym; the property also has dry cleaning/laundry services, a fireplace in the lobby, and car rentals on site. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and an outdoor tennis court
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, a porter/bellhop, and multilingual staff
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 550 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like late night room service and free WiFi.
More amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with deep soaking tubs and hair dryers
  • HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Italian, Korean, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 48 to 52 for adults and AUD 24 to 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Basketball
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's games
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (9,688 square feet of space)

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 33 floors
  • Ballroom
  • Built in 1986
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 29 2024 to July 30 2024 (dates subject to change):
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 95.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 48 to 52 for adults, and AUD 24 to 26 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Frequently asked questions

Does Grand Hyatt Melbourne have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hyatt Melbourne?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Melbourne on Aug 4, 2024 start from $196.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Melbourne pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Melbourne?

Valet parking is available for AUD 90 per night.

What time is check-in at Grand Hyatt Melbourne?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hyatt Melbourne?

Check-out is at 11 AM.

Where is Grand Hyatt Melbourne located?

This family-friendly Melbourne hotel is located in the entertainment district, just steps from Collins Street and Regent Theatre. Bourke Street Mall and Princess Theatre are also within 10 minutes. Parliament Station is 8 minutes by foot and Flinders Street Station is 8 minutes.

Grand Hyatt Melbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1003 reviews" "
Rating 8 - Good. 201 out of 1003 reviews" "
Rating 6 - Okay. 91 out of 1003 reviews" "
Rating 4 - Poor. 44 out of 1003 reviews" "
Rating 2 - Terrible. 27 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

DUY KHANH

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Vernon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic and our room was clean and comfortable. Locaton was perfect for what we wanted from our stay in Melbourne
Stayed 2 nights in Jul 2024

10/10 Excellent

Leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being busy check in was very efficient, room service for a saturday arvo/evening i thought was very quick and genuinely just a really pleasant experience!
Stayed 1 night in Jul 2024

6/10 Okay

Ashwani

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel, very strategically located. Good breakfast spread. Only bitter feeling is front desk check out staff unprofessional attitude. After having settling my bill at the time of check out, the hotel over charged me on my credit card, this is quite dangerous intention of the hotel. When a customer checks out - all accounts should be settled upfront.
Stayed 7 nights in Jul 2024

10/10 Excellent

Shai

Liked: Cleanliness, staff & service, property conditions & facilities
Great weekend
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lobby, elevators and rooms were immaculate. One point to note however relates to the condition of the restrooms adjacent to the lobby - doors of toilet stalls were battered and worn and the sinks looked tired and in need of refurbishment. Unfortunately not in keeping with the quality of the appearance of the rest of the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and luxury
Stayed 2 nights in Jul 2024

10/10 Excellent

Alistair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so courteous and helpful, well positioned for trams and convenience to shopping and food
Stayed 4 nights in Jun 2024

10/10 Excellent

Stu

Stayed 4 nights in Jun 2024

10/10 Excellent

Allister

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Dalia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. The staff were amazing specially charlotte at check in, she was awesome, they granted us an early check in and late check out. The breakfast is so worth it. It’s one of the best buffet of the 100s 5* hotels we’ve been to in the past. We will definitely be back
Stayed 3 nights in Jun 2024

6/10 Okay

Luke

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Not a bad stay but there were wet stains on the wall above the bed.
Stayed 1 night in Jun 2024

2/10 Terrible

Robin

Stayed 2 nights in Jun 2024

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and so accommodating.
Stayed 1 night in Jun 2024

10/10 Excellent

Joyce Hoi Woon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location very convenient, friendly staff, club access was great!
Stayed 4 nights in Jun 2024

10/10 Excellent

Aleksandr, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding level of service
Stayed 5 nights in May 2024

10/10 Excellent

Julia Kaye

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to wonderful bars and restaurants in Melbourne CBD as well as the river ad Flinders St Station. Food was excellent and the staff were friendly and helpful.
Stayed 3 nights in May 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good stay convenient to main attractions
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Stayed 1 night in May 2024

10/10 Excellent

SCOTT

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for downtown meetings. Very clean and nice rooms.
Stayed 6 nights in May 2024

10/10 Excellent

Shideh

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Convenient
Stayed 5 nights in May 2024

8/10 Good

Manureet

Liked: Cleanliness, amenities, property conditions & facilities
I always stay at the Grand Hyatt when I visit Melbourne. Unfortunately this stay wasn’t as I remembered it. The staff member who checked me in was dry I didn't get a nice welcome. He said Hello and then proceeded to check me in. I noticed the lady next to him checked in someone and asked about their day and their stay. The gentleman then gave me my cards and said bye without telling me where the lifts are (I know where they are, but assuming he didn't know that I had been here before). The bar in the lobby was also disappointing. The waiter was flustered, rude and overwhelmed. Unfortunate experience
Stayed 2 nights in May 2024

10/10 Excellent

Mahesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 1 night in May 2024

10/10 Excellent

Kem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and superb services
Stayed 3 nights in Apr 2024

General hotel information

Reasons to Book
Comfortable Beds & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
5.0