In the entertainment district, Pullman Melbourne on Swanston is in Melbourne Central Business District, a neighborhood in Melbourne with good shopping. Bourke Street Mall and Melbourne Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne and Royal Botanic Gardens. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Melbourne Cricket Ground. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as rock climbing in the area. Guests appreciate the hotel's location for the sightseeing.
Crown Casino and Entertainment Complex - 9 min drive
Getting around
Melbourne Central Station - 6 min walk
Flinders Street Station - 8 min walk
Melbourne Airport (MEL) - 28 min drive
Restaurants
Gopal's Vegetarian - 2 min walk
Section 8 - 2 min walk
Supper Inn - 2 min walk
About this property
Pullman Melbourne on Swanston
5-star luxury hotel revitalized in 2019 and located in Melbourne Central Business District
Located close to Bourke Street Mall and Melbourne Central, Pullman Melbourne on Swanston provides dry cleaning/laundry services, car rentals on site, and a bar. The onsite restaurant, Eva's Restaurant & Bar, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
You'll also enjoy the following perks during your stay:
Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
Luggage storage, tour/ticket assistance, and a front desk safe
A 24-hour front desk, a TV in the lobby, and concierge services
Guest reviews speak well of the proximity to shopping
Room features
All 204 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like late night room service and free WiFi. Guests reviews speak well of the comfortable rooms at the property.
Other amenities include:
Bathrooms with rainfall showers and hair dryers
LCD TVs with premium channels
Free infant beds, coffee/tea makers, and daily housekeeping
Awards and affiliations
This property has signed the UNESCO Sustainable Travel Pledge.
Languages
Chinese (Mandarin), English, French, Greek, Indonesian, Italian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Valet parking on site (AUD 60 per night)
Wheelchair-accessible parking available
Offsite parking within 2133 ft (AUD 24 per night)
Food and drink
Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 15-50 per person
1 restaurant
1 bar
24-hour room service
Restaurants on site
Eva's Restaurant & Bar
Executive Club Lounge
Things to do
Fitness center
Family friendly
Free cribs/infant beds
Laundry facilities
Soundproofed rooms
Conveniences
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Breakfast fee: between AUD 15 and AUD 50 per person (approximately)
Valet parking fee: AUD 60 per night
Nearby parking fee: AUD 24 per night (2133 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AUD 60.0 per night
Credit card charges are subject to a surcharge of 1.3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Swanston Grand
Swanston Hotel
Pullman Melbourne on Swanston Hotel
Pullman Melbourne on Swanston Melbourne
Pullman Melbourne on Swanston Hotel Melbourne
Frequently asked questions
Is Pullman Melbourne on Swanston pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Pullman Melbourne on Swanston?
As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Pullman Melbourne on Swanston on Mar 5, 2023 start from $148.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Pullman Melbourne on Swanston?
Valet parking is available for AUD 60 per night.
What time is check-in at Pullman Melbourne on Swanston?
Check-in is from 2:00 PM - anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Pullman Melbourne on Swanston?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Pullman Melbourne on Swanston located?
Located in Melbourne Central Business District, this luxury hotel is within a 5-minute walk of Bourke Street Mall and Melbourne Central. Queen Victoria Market and SEA LIFE Melbourne are also within 1 mi (2 km). Melbourne Central Station is 6 minutes by foot and Parliament Station is 9 minutes.
Can I cancel my reservation for free at Pullman Melbourne on Swanston and receive a full refund?
Yes, Pullman Melbourne on Swanston offers free cancellation on select room rates, because flexibility matters! Please refer to Pullman Melbourne on Swanston cancellation policy on our site for more details about any exclusions or requirements.
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Poor valet service. The guys parked our car in the middle of the road at night. I had to force him to go to valet
Broken cupboards
Noisy and dodgy area
The guy who checked us in said they are understaff
This property is right in the centre of the city which makes it convenient for shopping, eating and transportation. The staff were friendly and helpful. The room was very clean and well appointed. The hotel offers rewards for not getting the room cleaned every day which is good for the Earth.
i like the closeness to the shopping and restaurant and transport facilities. I don't like the noisiness after 2am down the street. Anyway enjoyed our stay overall.
Property and location was good. Took me 40 minutes to check out making all my business meetings late whilst in Melbourne. Girls where just happily chatting to people who were checking in at 10am ??? Won’t stay here again
