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"Whole experience was first class, particularly notable was quality of food, the smell of the many wood burning fires and of course the spa area is one of the best I have ever been to."

"Very clean room, great staff (friendly & helpful to the max, nice amenities. The Balcary has great ambience. So very happy to have stayed here. Have to point out the nice breakfast service. Wonderful!!!"

"Room rather small, but cozy and clean "

"Yes"

"Everything just right."

"Fantastic Staff"

"Staff were very friendly and helpful. Hotel, although dated, was lovely and rooms (riverview) were lovely. Couldn’t fault anything and we will definitely be back. "

"I stayed for 4 nights for work. I booked a small room as I only get a small work allowance. I was upgraded to a larger room on arrival, which I appreciated! The room was very clean, tidy and I had a lovely view. The bed was very comfortable and I slept well. All members of staff I spoke to were very friendly. The receptionist offered to make up a continental breakfast for me to takeaway, as I had to leave relatively soon after breakfast started for work. This was a lovely gesture and there was plenty of items included! I had time for breakfast on my last day and it was absolutely delicious. I wish I could have had that every morning, but work unfortunately comes first. A very good selection of hot and cold food to choose from. The gym had an excellent range of equipment. The gym, pool area and changing facilities were very clean. The pool was very warm. I only used the sauna, even though there is a jacuzzi and steam room, and it was excellent. The parking area in front of the hotel was a little congested at times, but there is a small car park to the right hand side of the building (if looking at the building). A small room for improvement, would be to signpost the lift to the left side of the entrance. Unless I have missed it. No problem for me, just for anyone with mobility issues, even though the main staircase was amazing. Or perhaps advise location on a email, if not already done. I would definitely recommend, it was great value for money and I would stay again."

"Large luxurious spotless room. Very friendly and helpful staff and great breakfasts with quality ingredients cooked really well."