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“Lovely ambience in this hotel and very comfortable room. Smoked haddock breakfast was excellent.”

“Wonderful hotel, very accommodating for our late arrival. Wonderful staff”

“We arrived at the VRBO after a bit of difficulty locating the house number as we were not aware of the house number and a letter after it…maybe 7E or something like that. We also thought once you entered the lockbox code the door would unlock. It took quite some time after a cousin drove up to advise there is a key inside the lockbox. Not easy to open. The apartment was very cool and we had to notify the owner who was good enough to come by and advise heat on timers. We asked for that to be……

“Very disappointing. I paid £98 for a very basic twin room for 1 night. Only 1 bed was made up and room was clean but very dated, and the property and grounds have seen better days and are overall quite scruffy. No TV in room but was told I could watch TV downstairs if I wanted to. The shower didn't work properly - either scalding hot or dribbled out cold water. Sink took ages to drain, noisy radiator. Was only given 1 small bath towel and 1 small hand towel. Hosts very friendly and was a very……

“The hotel has a large parking place. The food in the restaurant is delicious. The staff is quite professional with high efficiency.”

“This was a great location for me to visit Galashiels. Its a lovely old manse building with nice clean big rooms and comfy beds. The owners of the guest house were on site, very friendly and welcoming. I had a sound night's sleep and woke to a lovely cooked breakfast with all the trimmings. I couldn't fault my stay. There is plenty parking but lots of free street parking nearby anyway so no issues there. I wouldn't hesitate to book again.”

“Arrived at 10PM to find room had not been cleaned. Beds slept in, bins full, dirty cups and glasses and a pile of wet towels on the bathroom floor. Helpline disinterested and dismissive, insisting that the room had been cleaned. (WHAT?!) Insane stuff, had to abandon room and head to Edinburgh to find alternative accomodation.”

“Friendly and helpful staff with a good location overlooking the river Tweed near the centre of Kelso.”