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Holiday Inn Express and Suites West Memphis, an IHG Hotel

Photo gallery for Holiday Inn Express and Suites West Memphis, an IHG Hotel

Exterior
Seasonal outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board
Restaurant
Lobby

Overview of Holiday Inn Express and Suites West Memphis, an IHG Hotel

Holiday Inn Express and Suites West Memphis, an IHG Hotel

2.5 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
1007 E. Service, West Memphis, AR, 72301

Guests rated this location 8.2/10 - Very Good

Explore the area

  • Popular LocationSouthland Casino & Gaming4 min drive
  • Popular LocationTilden Rodgers Park7 min drive
  • Popular LocationHernando de Soto Bridge7 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)21 min drive

Room options

About this area

West Memphis

Holiday Inn Express and Suites West Memphis, an IHG Hotel is located in West Memphis. Beale Street Landing and Levitt Shell are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Graceland and Mississippi River Museum at Mud Island. Looking to enjoy an event or a game while in town? See what's happening at FedEx Forum or Southland Casino & Gaming.
Visit our West Memphis travel guideOpens in a new window
Map

What's nearby

  • Southland Casino & Gaming - 4 min drive
  • Tilden Rodgers Park - 7 min drive
  • Hernando de Soto Bridge - 7 min drive
  • Beale Street Landing - 10 min drive
  • Tom Lee Park - 11 min drive

Getting around

  • Memphis Central Station - 12 min drive
  • Memphis International Airport (MEM) - 21 min drive

Restaurants

  • Sammy Hagar's Red Rocker Bar & Grill - 3 min drive
  • Chick-Fil-A - 14 min walk
  • Juke Joint - 3 min drive
  • Sonic Drive-In - 4 min drive
  • Cracker Barrel - 7 min walk

About this property

Holiday Inn Express and Suites West Memphis, an IHG Hotel

Hotel near Beale Street
Take advantage of free full breakfast, a terrace, and laundry facilities at Holiday Inn Express and Suites West Memphis, an IHG Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Express check-out, a 24-hour front desk, and luggage storage
  • A front-desk safe, smoke-free premises, and an elevator
  • Guest reviews say good things about the breakfast, helpful staff, and location
Room features
All 84 rooms feature comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with deep soaking tubs and tubs or showers
  • 42-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Memphis Hotel
Holiday Inn Express West Memphis
Inn Express West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express and Suites West Memphis, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn Express and Suites West Memphis, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM–10 PM.

How much does it cost to stay at Holiday Inn Express and Suites West Memphis, an IHG Hotel?

As of Apr 1, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites West Memphis, an IHG Hotel on Apr 9, 2023 start from $117.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express and Suites West Memphis, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express and Suites West Memphis, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express and Suites West Memphis, an IHG Hotel?

Check-in is from 3:00 PM - 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express and Suites West Memphis, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express and Suites West Memphis, an IHG Hotel located?

Situated in West Memphis, this hotel is 0.8 mi (1.3 km) from Baptist Memorial Hospital Crittenden and 1.7 mi (2.7 km) from Southland Casino & Gaming. Arkansas State University Mid-South and Tilden Rodgers Park are also within 6 mi (10 km).

Can I cancel my reservation for free at Holiday Inn Express and Suites West Memphis, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express and Suites West Memphis, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express and Suites West Memphis, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Holiday Inn Express and Suites West Memphis, an IHG Hotel Reviews

Holiday Inn Express and Suites West Memphis, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 321 out of 553 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 153 out of 553 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 38 out of 553 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 25 out of 553 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 16 out of 553 reviews" "
" "2 - Terrible 3%

8.9/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Good

Catrena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty good .. except the morning Breakfast .. it is from 5:00-10:00 and it was 7:45 and they were out of pretty much everything ! They had a few slices of bread out and milk and instant grits and instant oatmeal .. But no Hot Water to make it with. A guy asked if she was going to put anything else out and she said nope! I guess they should say 5:00 until what they make runs out not until 10:00!
Stayed 1 night in Mar 2023

2/10 Terrible

Carol, Lakeville

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No hot water pipes leaking out of ceiling in breakfast area. Hotel is LOUD about 20 feet from interstate. All you can hear is trucks. Staff too lazy to print my receipt and full of attitude. Looks brand new but it’s horrendous DO NOT STAY HERE.
Stayed 1 night in Mar 2023

4/10 Poor

Shona

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to where I was going. It was clean.
Stayed 1 night in Mar 2023

4/10 Poor

Chas

Liked: Cleanliness
Stayed 1 night in Mar 2023

10/10 Excellent

Marie

Stayed 1 night in Dec 2022

10/10 Excellent

Christi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, great breakfast.
Stayed 1 night in Dec 2022

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Ricky

Stayed 1 night in Dec 2022

6/10 Okay

orlandos

8/10 Good

Otoniel

Liked: Room comfort
Disliked: Staff & service
Receptionist lacks customer service rapport
Receptionist was rude. Beds clean & comfortable. Shower water bad drainage. Water is backed up while you shower, you stand in water up to your ankles and the bottom water fixture is loose. There was a petrified bug on the bathroom floor along with a blood stain and a couple of huge toenails, indicating floor was not swept. We were too tired to ask for another room, just cleaned up bathroom floor & disinfected area.
Shower drainage backed up
Human toe nails on floor corner and blood stain on bottom wall
Bathroom floor
Stayed 1 night in Dec 2022

General hotel information

Highly Rated Amenities
Property & Room Cleanliness
Star Rating
2.5
Address
1007 E. Service, West Memphis, AR
Location
West Memphis